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Form of workDepartment Summary:
DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve, to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
Job Duties and Responsibilities:
The Wireless IT Retail Technology department is looking for a Business Analyst who will be focused on managing Product Analytics – both implementation and ongoing insights – and will work across product, sales, and publishing to help us set KPIs, manage data capture implementation, lead the production of dashboards, do deep dives to create actionable insights, help use data assets to inform future product enhancements, and to better inform the journey customers take when using our products.
Key responsibilities:
- Gain in-depth knowledge of the mobile application architecture, business model, and online marketing strategy.
- Support customer discovery sessions and help guide clients' business requirements and key performance indicators.
- Design customized solutions and technical tag implementation strategies.
- Generate customized mobile analytic collection code and assist with its implementation and deployment.
- Develop Adobe test & target campaigns for app optimization.
- Develop and maintain re-usable code artifacts that can support the implementation/realization of the Architecture design.
- Measurement strategy: the ability to define KPIs mapped to business results, and align with stakeholders.
- Data capture: define requirements, manage complex tasks, prioritize resources, QA, execute, and communicate back to stakeholders.
- Produce dashboards: Manage self-serve function of analytics tools.
- Be able to explain the content of dashboards to stakeholders so that they can interpret data on their own and develop their hypotheses.
- Produce deep dives with insights, recommendations, and hypotheses: Become an expert in our business, our products, and our data to help us understand how we are performing and how we can do better.
- Use data to tell a compelling story and influence us to act to improve results and inform product development.
Work attire: Business casual.
Working hours: This is a full-time position: 40 hours/week. Days and hours of work are typically Monday through Friday; 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m.
Skills, Experience and Requirements:
Education: Bachelor’s degree or equivalent experience. MBA is a plus.
Experience: 2+ years of experience as a Business Analyst or related position.
Skills:
- Strong organizational skills and the ability to communicate effectively (both in writing and verbally) to interact effectively with IT, business, management, and executive leadership are required.
- Strong collaboration and facilitation skills are a must.
- Ability to leverage communication skills effectively across every level of the company, to establish a reputation as a subject matter expert.
- Experience facilitating technical meetings and collaborating with others to brainstorm and implement valuable solutions.
- Strong critical thinking and problem-solving ability/experience to drive solutions, addressing known issues and risks.
- Flexibility and resilience to adjust to changing priorities and new challenges.
- Project and release management experience.
- Proficiency in Google Suite products, Microsoft Office, Visio, etc.
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Benefits:
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
