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Form of workJob Description
Door Renew Orlando is seeking a business administrative teammate who will drive the business with Shop and Sales support activities.
We enjoy a variety of tasks and the joy of delivering woodworking services and other products to residential and commercial customers across the entire Central Florida region. Door Renew strives to provide premier quality products & services with only the finest customer experience for our clients. We will abide by our shared values and all applicants will be screened for the highest of expectations for a strong & successful team culture.
Business Administration - Job Description
We're seeking someone who can effectively drive key business activities with Scheduling, Supplies and Sales support. This will be a great opportunity for someone who can manage variety of activity types, enjoys talking with customers, is creative with solutions to problems and doesn't mind getting hands a little dirty sometimes.
Scheduling: Work directly with customers and with field crews to connect key information related to initial scheduling for work, schedule changes, appointment notifications, followup and management of open issues to ensure top-notch customer service. When new jobs are sold, coordinate the length of the project with the operations team to then coordinate with customers. Suggest changes for any scheduling improvements that could minimize downtime and optimize production. Dispatch crews to work from the Shop and from the field.
Sales Support: Screen inbound lead calls and emails to qualify and setup onsite assessments. After training, will also learn to close sales opportunities over the phone where possible, and eventually may also take field assessments directly. This area of the position may have an incentive/commission tied into the compensation after the introductory period. Will support the development and management of advertising including social media, direct mail and other forms of advertising as well as local activities.
Supplies: Organize and maintain the consumables & PPE inventory to ensure seamless operations and ZERO downtime related to material needs to operate the Shop and the vehicles. Ensure the Shop and trucks are maintained for professionalism and reliability including planned/unplanned maintenance activities, regular service & cleaning. Find opportunities to improve efficiencies and reduce costs with creative sourcing, planning and feedback to/from field teams.
You are not required to have experience with finishing, woodwork, or paint, but it would be an advantage to be familiar with the work types and it is an area that you will have access to for cross training eventually if interested. Other areas of administrative support may also be required and could progress to AP/AR and P&L activities as well.
Responsibilities
Manage schedule software with crews and customers
Manage the inventory and reorder as required
Manage sales activities
Provide critical support functions for seamless operations and business growth
Requirements
High School or GED, Associates or higher preferred
Flexibility and ability to manage various work scopes day to day
Proactive ability to suggest ideas to reduce costs, save time and improve customer experience.
Our Shared Values
Nothing is more important that the well-being and success of you and your teammates
We are business savvy and customer focused
Simple is smooth and smooth is fast
Compensation for FULL-TIME and PART-TIME opportunities:
$14-$20/hr or commensurate based on experience
Workshop is located in downtown Orlando and primary work areas are Orange and Seminole counties.
