Building Permit Technician I

Start an exciting career journey with the Development Services Department, Building & Safety Division at the City of Pomona! We're on the lookout for a Building Permit Technician I to join our newly re-organized team. Since our transformation in December 2022, we're moving from contract services to in-house positions, offering a more integrated and efficient service to our community.
As a Building Permit Technician I, you'll be at the forefront of our customer service operations. You'll have the opportunity to engage with the public directly, process vital information for building and construction permits, and contribute to streamlining the development review processes. Your role is crucial in ensuring that reliable and accurate information is provided to our thriving community.
In this role, you'll not only grow professionally but also enjoy financial stability and growth. The City of Pomona is proud to offer competitive salaries, complemented by a structured salary increase plan:

• A 4% salary increase effective from October 1, 2024.
• Another 4% raise on October 1, 2025.
• A significant 5% increase on October 1, 2026.

Join us in shaping the future of Pomona, where your work will directly contribute to the development and safety of our community!
To excel in this position, one must possess a set of core competencies. These competencies include, but are not limited to the following:
Customer Focus: Attending to the needs and expectation of customers
Professional Impact: Presenting self as a positive representative of the organization
Adaptability: Responding positively to change and modifying behavior as the situation requires
Attention to Detail: Focusing on the details of work content, work steps, and final work products
Self-Management: Showing personal organization, self-discipline, and dependability

Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Education & Experience:

• High school diploma or GED equivalency.
• Two years of administrative support experience.

License or Certificate:

• Must possess a valid driver's license.
• Possession of, or must obtain, International Code Council (ICC) certification as a Permit Technician within 12 months of employment.

The full job description can be found here.

• Provide quality customer service to the public at the building counter and over the telephone; process Building Permits and applications; respond to inquiries and/or permit discrepancies; provide information regarding permit procedures, policies, and functions.

• Assist in establishing counter procedures. Assist in establishing reliable permit coordination among City departments and the business community. Serve as a resource to direct the public as needed to various sources of information including other divisions and departments.

• Check proof of ownership and deeds. Receive, log, and route building plans; verify plan check status. Issue Building Permits for projects; calculate and collect fees in accordance with established fee schedules; reconcile daily fee collections.

• Verify final inspection clearance with all City requirements including certificates of occupancy.

• Assemble files and other related material to facilitate report preparation by supervisory staff. Maintain building division records including building activity reports, building evaluations, and fee collection summaries.

• Create public brochures to assist applicants with the permit process and code requirements.

• Prepare various procedural reports for supervisory staff.

• Conduct minor plan checks.

• Enter, store, and retrieve data on a computer.

• Perform related duties and responsibilities as assigned.

SUPERVISION EXERCISED

Exercises no supervision.

Special Requirements: Essential duties require the following physical skills and work environment: Ability to work in a standard office environment; ability to travel to different sites and locations.

Application Process
This recruitment will also establish a list for future vacancies. Screening of qualifications and "most qualified" is based on the information provided on the official City Application. A resume may be attached to your application, but will not substitute for the completion of your application. Applications that are not entirely completed may be rejected.
To complete your application for this position you will be prompted to respond to supplemental questions. Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application. The information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position. Final candidates are required to submit authorization for the City to run a report from the Department of Motor Vehicles (DMV). Employment Type: Full-Time