Senior Permit Technician

The Position

The City of Riverside is accepting applications for the position ofSENIOR PERMIT TECHNICIANto fill one (1) vacancy in theBuilding and Safety Division of the Community and Economic Development Department.The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to twelve (12) months.

A Senior Permit Technician is to organize, oversee, assign, and review the work of staff engaged in permitting and other administrative duties associated with development services and the permit counter operation; to perform complex technical duties requiring specialized knowledge; and to provide highly responsible technical support to assigned supervisor. Performs advanced level administrative, clerical, and technical work which involves the processing of routine permit applications and plans, calculating fees, issuing permits, and reviewing minor construction, building or utility plans for City standards and code compliance and completeness; to provide efficient and courteous customer service at the public counter, over the phone, and online through the public permit portal; and to perform related duties as assigned.

Work Performed

Duties may include, but are not necessarily limited to, the following:

• Oversee, coordinate, plan, prioritize, and review the work of assigned staff to a variety of permitting and/or clerical activities.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in evaluating the activities of staff, recommending improvements and modifications. Provide and coordinate staff training; work with employees to correct deficiencies.
• Perform the full range of duties related to the review, processing, and issuance of permit applications.
• Assist with the coordination of plan review, monitor and coordinate project submittals to ensure timely responses.
• Respond to Public Records Requests and related requests.
• Perform routine, simple, over the counter plan check as assigned for compliance with established criteria; serve as the permit coordinator.
• Utilize fee schedules and designated calculations such as square footage to determine values; calculate and assess preliminary and final fees; collect, record, and balances permit related monetary transactions.
• Perform extensive, responsible, and complex computerized data entry, data organizations and record access.
• Provide information and instruction regarding permitting processes and common code issues.
• Participate in the administration of assigned activities that impact the permitting process; recommend and participate in the implementation of policies and procedures.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Assist in maintaining computerized data base and produce statistical and other required reports.
• Prepare and maintain records.
• Prepare paper and electronic plans and supporting documents for permit issuance.
• Perform other duties as assigned.

Qualifications

Recruitment Guidelines:

Education: High school graduation or satisfactory equivalent (GED) supplemented by college-level courses in construction or building technology, blueprint reading and drafting, plan check, inspection, or a closely related field.

Experience: Three years of experience in processing permit applications for a public sector agency, and/or reviewing minor construction or building plans for pertinent code or engineering standards compliance and completeness, or similar administrative or technical experience that demonstrates competency to perform duties as assigned.

Necessary Special Requirements:

All licenses and certificates must be maintained as a condition of employment.

Possession of, or ability to obtain, a valid Class C California Motor Vehicle Operator's License.

Building & Safety Division: Possession of an International Code Council (ICC) Permit Technician Certificate.

Selection Process

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed Employment Application
2) Completed Supplemental Questionnaire
PLEASE NOTE: THE CERTIFICATION REQUIRED MUST BE SCANNED AND ATTACHED TO THE ONLINE APPLICATION. THE SYSTEM WILL NOT ALLOW AN APPLICATION TO BE SUBMITTED WITHOUT THE REQUIRED ATTACHMENT. FOR DIRECTIONS ON ATTACHING A DOCUMENT TO AN ON-LINE APPLICATION, OR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: (Application Guide). (Download PDF reader)
IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.
The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.
It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.
Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.
NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.
EDUCATIONAL REQUIREMENTS:
Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.
Education obtained outside the United States (US) require one of the following options:

• An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/.
• An advanced-level degree from an accredited US college or university.