Branch Manager/Escrow Officer

Position Summary: As our Branch Manager/Escrow Officer at People's Title, you will be at the heart of our dynamic team, driving positive energy and spearheading innovative strategies to enhance revenue possibilities. Your role will be pivotal in blending top-notch professionalism with a vibrant office culture, focused on delivering exceptional service, particularly to our Spanish-speaking clientele.

Key Responsibilities:

• Leadership and Team Management: Inspire and lead your team with a focus on achieving both individual and collective goals, fostering professional growth and a collaborative spirit.
• Client Relations Mastery: Excel in engaging with our diverse clientele, particularly our Spanish-speaking customers, offering personalized and empathetic service.
• Strategic Business Development: Work in tandem with the Director of Business Development to devise and implement strategies that boost sales, expand market reach, and enhance customer satisfaction.
• Operational Excellence: Oversee the daily operations of the branch, ensuring efficiency, compliance, and the highest standards of professional service.
• Effective Communication: Utilize your exceptional bilingual communication skills to foster a clear and inclusive atmosphere both within the team and in client interactions.
• Financial Oversight: Manage the branch's financial activities, including budgeting, forecasting, and ensuring profitability.
• Innovative Problem-Solving: Encourage and lead your team in creative problem-solving, turning challenges into opportunities for growth and improvement.
• Regulatory Compliance and Risk Management: Ensure all operations adhere to industry regulations and standards, proactively managing risks.
• Community and Client Engagement: Actively engage with the local community and clients, enhancing the branch's reputation and building strong relationships.
• Positive Workplace Culture: Cultivate a positive, energizing workplace environment that encourages teamwork, respect, and employee satisfaction.
• Decision Making and Strategy Implementation: Make informed decisions that align with the company's objectives and effectively implement strategic plans.

The role as Branch Manager at People's Title is more than just a position; it's an opportunity to lead by example and drive meaningful change. We are excited to see the positive impact your leadership will have on our team, our clients, and our community. Welcome to your new journey of excellence and innovation!

Qualifications:

• Current book of business exceeding $25,000 in monthly premiums is a MUST.
• Proven experience as a manager and Escrow Officer.
• Familiarity with the latest industry trends and shifts.
• Strong organizational and multitasking skills.
• Exceptional communication and customer service skills.
• Familiarity with Qualia is a huge plus.

Why Join People's Title?

• Competitive compensation and benefits package.
• Bonuses after reaching a small reasonable threshold.
• Supportive work environment with opportunities for professional growth.
• Be part of a team that values integrity and transparency for the People.

Areas: Arlington