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SalaryHouston Federal Credit Union
Job Title: Branch Manager - Sugar Land
Position: Exempt / Full Time
Location: Sugar Land, Texas
Branch Hours
Lobby: M-F 9:00 a.m. - 5:00 p.m.; Saturday 9:00 a.m. - 2:00 p.m.
Drive Thru: M-F 9:00 a.m. - 6:00 p.m.; Saturday 9:00 a.m. - 2:00 p.m.
Looking for an outgoing personality to direct a large size, Credit Union facility for our Flagship Branch located in Sugar Land, Texas. This individual will ensure the Branch meets organizational, financial, operational, service and growth plans and is committed to the vision of the Credit Union. Successful candidate should be self-motivated, energetic, and take initiative. Possess strong communication, interpersonal and writing skills. Be committed to being part of an organization that is passionate about impacting our member's life.
Responsibilities:
- Represents the branch as appropriate in its relationships with members, sponsor organizations, suppliers, other financial institutions, and similar groups.
- Assists members with submitting loan requests and collecting required documentation needed.
- Directs, develops, motivates, and disciplines branch personnel; administers performance evaluations and recommends appropriate personnel actions.
- Develop and promote great community relationships and cultivate opportunities for business development in order to grow branch through community involvement and bringing in new Business Partners in the area branch is located.
- Monitors branch operations and operating results relative to established objectives and goals and ensures that appropriate steps are taken to correct unsatisfactory conditions.
- Prepares and submits standard reports and attends scheduled management meetings.
- Assists with opening and closing of member’s accounts, answers questions on services and products available at the Credit Union and help with member problems.
- Monitors all branch activities to insure they are in compliance with established credit union policies and procedures.
- Help minimize loss of account relationships and introduce existing members and new members to new services.
- Must have ability to implement programs, set priorities and guide/lead others toward required goals.
- Maintains open communication with their AVP and SVP.
- Other duties as assigned.
Knowledge/Skills:
- High school diploma or GED. Associate or bachelor's degree in related field preferred.
- Minimum of 3 years' experience in a financial institution in similar position and preferably in credit union environment.
- Preferred experience with Symitar and other Jack Henry platforms.
- Experience with safe deposit boxes.
- Knowledge of various applicable regulations.
Position requires individual to:
- Have minimum of 2 years' experience in branch operations.
- Have at least 1 year supervision experience in similar size operation.
- Be proficient in Word and Excel and other Microsoft Office applications.
- Exemplify exceptional member service.
- Must have qualities that are consistent with our CORE Values:
- Integrity, Honesty, & Respect
- Passion, Commitment & Enthusiasm
- Seek Excellence in All We Do
- Work Hard and Have Fun
- Friendly Service and Superior Value
Business appearance and professional work ethic.
