Branch Manager

COMPANY OVERVIEW

At Aldinger Co., a leader in precision calibration services, we're driven by innovation, quality, and our commitment to customer satisfaction. We serve critical industries, including energy, manufacturing, life sciences, aerospace, and more, ensuring reliability and precision in every measure. Our dynamic team is the cornerstone of our success, embodying our values of teamwork, integrity, and excellence.

POSITION SUMMARY

The Branch Manager is a strategic leader responsible for overseeing the daily operations of our calibration lab, driving business growth, and maintaining high-quality standards. This role is pivotal in fostering a positive work environment, building strong client relationships, and leading our team towards achieving business targets. This position is exempt and reports to the CEO.

RESPONSIBILITIES

• Operational Excellence: Manage day-to-day operations, ensuring seamless calibration activities, resource optimization, and compliance with industry standards.
• Leadership and Team Development: Lead, mentor, and develop a team of skilled technicians, fostering a culture of continuous improvement, training, and positive engagement.
• Client Relationship Management: Cultivate strong relationships with clients, understanding their needs, and ensuring exceptional service delivery.
• Quality Assurance: Implement and oversee quality control procedures, audit calibration processes, and maintain adherence to quality standards.
• Business Growth: Identify and pursue new business opportunities, collaborate with sales teams, and develop strategies to expand our customer base and services.
• Financial Management: Oversee branch financials, including budgeting, P&L management, and financial planning, to ensure profitability and cost-efficiency.
• Safety and Compliance: Ensure a safe work environment, implement safety protocols, and maintain compliance with health and safety regulations.
• Innovation: Drive innovation in calibration services, utilizing the latest technology and techniques to enhance service quality and efficiency.
• Training Support: Partner with Quality Management to identify and bridge training gaps, ensuring technicians are proficient and workload is balanced. Promote continuous learning and skill enhancement among staff.
• Vehicle and Resource Management: Oversee the upkeep and readiness of all calibration tools, vehicles, and equipment. Ensure technicians have necessary resources for optimal job performance, maintaining a proactive maintenance culture.

QUALIFICATIONS

• Strong leadership and team management skills, with the ability to motivate and develop talent.
• Proven track record in operational management within the calibration or related technical field.
• Excellent client relationship skills and the ability to address client needs effectively.
• In-depth knowledge of calibration standards, quality assurance practices, and industry regulations.
• Strategic thinker with solid business acumen, financial management capabilities, and the ability to drive growth.
• Effective communicator, with proficiency in calibration software and tools.
• Bachelor's degree in a technical or business field preferred, with relevant professional certifications being an advantage.

WHAT WE OFFER

• A role where your contributions make a significant impact.
• A people-centric culture that values innovation, integrity, and teamwork.
• Competitive compensation, comprehensive health benefits, and a commitment to work-life balance.
• Opportunities for professional growth and development.

JOIN US!

Aldinger Co. is an equal opportunity employer, committed to building a diverse and inclusive team. If you're ready to lead our branch to new heights, we want to hear from you.