Branch Manager

Is your dream job, helping others find theirs? If so, come join our team in Central Houston, TX! Our Market Managers are an instrumental part of the Openwork team. We strive to provide world-class service and expertise to our talent and clients.

What You’ll Be Doing:

• Become an expert and go to resource for local companies and organizations or labor market trends
• Responsible for various aspects of branch operations and compliance (Recruiting, Work Comp, Unemployment, HR, etc.).
• Promotes brand awareness by creating and maintaining community relationships and involvement
• Develops and implements an effective recruiting plan to ensure to meet current and anticipated hiring needs of current and future clients
• Owns the initial setup of new clients for recruiting and servicing (position job descriptions, pay rates, shifts, reporting, etc., Avionte setup and training internal staff on what the clients are requiring/expecting)
• Ensures client satisfaction by monitoring current activity, adjusting plans or services as needed, making regular in-person visits to ensure satisfaction and identify additional client needs, while seeking opportunities to grow the business
• Leads resolution of difficult/escalated issues through effective negotiation tactics
• Builds and maintains strategic partnerships with clients through extensive and detailed understanding of the client's business, strategic direction, processes, and policies
• Assigns goals and drives accountability to develop a fully operational and qualified team
• Coaches and counsels branch team members on behavioral and performance issues, documents and takes corrective action, as necessary (quarterly performance reviews, daily whiteboards, day-to-day activity coaching, etc.) and actively promotes colleague retention
• Coaches and develops the teams on the changes within Avionte to drive standardization and accountability
• Guides the training and development of team members, reviewing and developing growth plans

What You’ll Need:

• Minimum of 4 years of relevant experience with strong emphasis on management and HR, including experience with recruitment or customer service and leading teams
• Must have strong, verifiable experience in sales, account management of existing clients, and P&L management
• Practical experience and comfort with using operational software (ATS – Applicant Tracking systems)
• Experience managing between process disciplines and able to adjust when necessary
• Proven ability to work in a structed environment despite competing disruptions and change
• Ability to communicate professionally and effectively across all platforms
• Effective at motivating team members to achieve performance targets
• Ability to understand and apply basic business acumen, data, and financial concepts to make solid business decisions and use them to provide results-oriented solutions for branch needs

About Openwork

Openwork is a talent-focused staffing company on a mission to bring ease, accessibility, and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream job, career, or team is a really good place to start. Our mission is helping build careers, companies and communities, one person at a time. Our vision is a fulfilling career for everyone and the right talent for every organization.

Our values are:

Passion - We’re people people, fueled by helping others achieve their goals. Together, we can shape a better future for our team, talent, and clients.

Empowerment - We all create and seek opportunities to learn and grow. By sharing knowledge and leading with empathy, we have a greater collective capacity for action and impact.

Ownership - We all take initiative to improve our company, use good judgment, and look to the long term.

People First - We always start with our customers (talent and clients) and actively work to earn their trust and exceed their expectations.

Leadership - We are all servant leaders responsible for staying connected to the details, insisting on the highest standards, and developing other leaders.

Execution - We start with yes and figure out how with a sense of urgency. We fight for simplicity, rise to the occasion, and never settle when set back.