Job Title/Position:Branch Director
Reports To:Administrator/Executive Director
JOB DESCRIPTION SUMMARY
The Branch Director is responsible for the overall direction of the home health and hospice services for the service area of the branch. He/she is responsible for the employment of qualified home health and hospice personnel; is responsible for the provision of home health and hospice services, directly, and the delegation to and coordination of home health personnel evaluations; is responsible for establishing standards of care to comply with federal and state regulations and guidelines. The Branch Director, within a local market and branch office, successfully integrates clinical, financial and operational success while providing overall leadership and supervision and delivering the Horizon Experience to the branch employees.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
Plans, organizes, directs and controls marketing goals and activities, staff assignments, and staff performance to achieve clinical and financial objectives.
Conducts recruiting, hiring, performance management and development, and disciplinary actions for branch staff.
Oversees all branch operations, is responsible to maintain appropriate staff levels in line with changing census.
Reviews and manages monthly market financial statements.
Maintains a good understanding of industry terminology, standards, and best practices. Maintains knowledge of agency clinical management software (HCHB).
Maintains ongoing, positive work relationships with local facilities, physician offices, and all referral sources.
Participates as a member of the Branch Director Team and the Clinical Leadership Team, and works in conjunction with cluster partners and Horizon Resources to align branch goals with organizational goals.
Consults with Horizon Resources to ensure that branch operations are in alignment with organizational policies and procedures.
Reports, investigates and responds to customer complaints in a timely fashion.
Prepares for and attends all Patient Care Conferences, IDG’s and staff meetings.
Job Title/Position:Branch Director
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
POSITION QUALIFICATIONS
Business acumen
Strong written and oral communication skills in person and over the phone.
Leadership and supervision skills, to include Interviewing, coaching and counseling, giving orders and instructions, teaching, and disciplining.
Team skills—possesses skills and abilities to work well with a team to solve problems, identify core issues, or raise relevant objections and questions.
Skilled in negotiation
Technical aptitude—intermediate to advanced skill level in Microsoft Office applications and strong aptitude to learn new software programs.
Organized
Innovative
Flexible—responds well to changing priorities and conditions
Direct—has the courage to say what needs to be said
Receptive—has the humility to receive feedback and is open to change.
Respect—has a basic positive regard for all people, regardless of their status and capabilities. Brings out the best in others.
Physical Requirements & Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to alternately sit, stand, walk, stoop, or bend.
Work is performed primarily indoors, sitting.
Noise level is moderate.
Job Type: Full-time
Pay: $88,000.00 - $93,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
License/Certification:
- RN License (Required)
Ability to Commute:
- Caldwell, ID (Required)
Work Location: In person