Job Description
Body Shop Estimator
This Position will lead to a management position with proven ability to promote business in all aspects.
The Body Shop Estimator is responsible for identifying and documenting necessary body repair work. This position is also responsible for scheduling body work to be performed. The Estimator position requires good people skills to be able to communicate effectively with customers, Insurance Companies, and company personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Schedules appointments with customers.
- Works with customers and Body Shop Technicians to identify required repair work.
- Offers additional services and repairs to customers.
- Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
- Dispatches and maintains an organized workload.
- Enters itemized estimate on repair order and explains estimate to customer.
- Keeps customer informed and updated throughout the repair process.
- Maintains Customer Satisfaction score at or above designated standards.
- Meets dealership’s standards for repair/order production.
SKILLS AND QUALIFICATIONS
- Experience as a Body Shop Estimator is required.
- Verifiable references
- Heavy duty truck estimating experience is a plus.
- Computer proficiency with DealerTrack and CCC or other estimating systems
- Self-motivated and detail oriented.
- Strong record of positive customer satisfaction.
- High school diploma or equivalent.
- Submit to and successfully complete MVR, background check and drug screen.
- Valid driver's license with good driving record.
Benefits:
- Health & Dental insurance
- Life & Vision insurance
- Employee discount
- Referral program
*All applicants must pass pre-employment testing to include background checks, MVR, and drug testing to qualify for employment.
Professional work environment, with job training and advancement opportunities