At UpLift, we believe mental health is just as important as physical health. We're rethinking the mental healthcare model to make it more accessible. While 1 in 5 Americans struggle with mental health issues, only 40% get care because of barriers like cost, distance, information, and the stigma associated with it. Providers want to meet and support more people-but only 30% of therapists accept insurance because of complex and slow approval systems. UpLift bridges clients, providers, and insurers, so everyone can find great mental health care at an affordable rate. We use technology to deliver personalized provider matches, so clients have the agency to select the right provider for them.
Backed by Redesign Health, B Capital, and more, we have brought affordable and accessible mental health care to clients and are looking for driven and empathetic new team members to help us as we scale to new markets in 2023 and beyond. Our founders and leaders come from other high-growth healthcare startups, such as Cityblock Health, Clover, Oscar Health and hims & hers.
Benefits We Offer
- Remote and flexible working environment: work from anywhere in the US!
- Competitive compensation packages in line with industry standards
- Medical, Dental, and Vision coverage with $0 monthly premium options
- 18 days PTO and 12 paid company holidays
- Bi-annual performance reviews & development plans
- Complimentary One Medical Membership (where available)
- Fully paid parental leave
- Annual "work from home" stipend
About the Role
In the Payment Posting Specialist role, you will be a critical part of our revenue operations team. You'll be responsible for posting medical payments and adjustments into the practice management system from various insurance companies and clients.
Responsibilities
- Interact with clients in a positive and professional manner; sensitive in approach to discussions with clients regarding financial matters.
- Assist in the timely resolution of client inquiries related to their account balances.
- Accurately post payments and adjustments received from insurance companies and patients into the practice management system.
- Interpret Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs) documents to correctly identify and post the appropriate amounts.
- Ensure all denials and zero-payments are reviewed and categorized for further analysis.
- Identify discrepancies in payment, and report any consistent issues to the management team for resolution.
- Maintain accurate records and provide timely follow-up for all outstanding balances.
- Help maintain compliance with healthcare billing standards and regulations.
- Assists the team with other functions as needed/requested
Relevant Experience
- 5+ years of billing experience, outpatient clinical billing experience preferred
- Experience and aptitude with a multi-state medical practice
- Denial management and recovery work experience is required
- Strong working knowledge of ICD-9, ICD-10, CPT Codes
- Prior experience with at least one EHR and revenue cycle management software- we use EZ Claim
- Experience navigating payor provider portals
- Eager to be part of an interdisciplinary team, including providers, operations & technology experts, and community managers
- Compassionate, open-minded, and non-judgmental
- Team player, strong personal engagement, and contributor to a positive work environment
Additional Information
This role is remote and offers an hourly salary of $25-28 plus benefits.
This employer participates in E-Verify and will provider the federal government with your Form I9 information to confirm you are authorized to work in the United States. If E-Verify cannot confirm you are authorized to work in the United States, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I9.