Billing Specialist

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.
Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.
In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.
We are looking for a Billing Specialist to join our Finance team!
So, what will you be doing all day?
* Process billing inquiries and daily invoices promptly, ensuring all transactions adhere to financial policies and approval standards
* Primary point of contact for customer billing inquiries and activities for customers provisioning permissions, sales, and support
* Manage internal requests for address changes, billing account modifications, rate adjustments, account transactions and activations, recurring billing additions, etc.
* Support the collection activities through special billing requirements and billing reconciliation issues as well as supplying customer documentation
* Contribute to the team's mission to improve data flows, optimize our processes, and ensure account output is accurate
This is the perfect job for someone who has:
* Preferred degree in finance, economics, or business management, with or without prior billing experience.
* Proficiency in MS Windows Office Suite, G-drive, and advanced Excel skills.
* Strong technical understanding, excellent analytical abilities, and attention to detail, coupled with superb organizational, interpersonal, and communication skills.
* Self-motivated and able to work independently or with the corporate office in a hybrid model, demonstrating a high level of confidentiality, discretion, and professionalism.
* Quick learner, able to adapt to changing environments, meet strict deadlines and produce professional documents including spreadsheets and emails.
* Experience with Salesforce or 3rd party billing systems is a plus; must have excellent written and spoken English and foster positive relationships with both internal and external customers.
At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration, with the ability to work partially from home.
The base salary range for this position in New York City is $56,480 to $94,710 + benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave.
Individual compensation is based upon a number of factors, including qualifications and relevant experience.
The base salary range above is for the New York City metro area, and could vary for candidates in other locations.
Why you'll love being a Similarwebber:
You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take initiative and create meaningful change within the organization.
We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here.
Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.
Please note: We're unable to sponsor employment visas at this time.
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