Job Description
Just a little heads up.
We are looking for someone who wants to be a part of a growing, innovative, people-centered environment and is looking for a career move, NOT just another job.
This position will begin as Full-Time.
You are perfect for this role if you LOVE working with patients, digging deep into issues, learning, and problem-solving. Seriously, you are the type of person who will become obsessed with optimizing patients results and the front office experience so they can have a seamless experience when they enter the facility.
You may be someone who can work independently, avoid mistakes, and make decisions on your own. But you are also a taskmaster and enjoy working with a team.
We want someone comfortable with responsibility and very mission-minded. When others see a WALL, you see a problem you can solve given enough time to RESEARCH.
Someone who loves learning and problem-solving. If youre looking to work for a company that allows you to choose your path of growth as the company grows, then youd be a great fit! This is a dream job for the right person!
We will teach you everything you need to know! We just need you to show up with a willingness to learn, the ability to do the work, and a positive attitude. Marino Physiotherapy is looking for a long-term hire. We want to create an amazing working relationship that could help the company thrive for multiple years.
Requirements
- Bachelor's Degree
- 2-3 Years of Front Desk experience (Required)
- Healthcare Insurance/Billing/Collections Experience (Preferred)
- Sales and Objection Handling Skill Set
- This position will be performed in a high-volume outpatient environment so need to be able to multitask and problem-solve quickly.
- Flexibility is a must. Need to be willing to make changes as quickly as needed
- Our team prides itself in being just that.a TEAM! So, if weve got your back, youve got to have ours, too!
- Front Desk Tasks (computer use, answering phones, preparing reports, statistics tracking)
- Call All Incoming Leads from Online Sources and Facebook Ads
- Schedule New Patient Evaluations
- Check In New Patients and Collect Pertinent Paperwork
- Greet All Patients Like They Are VIPs!
- Check-In / Out all Existing Patients
- Billing / Claims follow up
- Insurance Benefits Check and Authorizations
- Billing Submission and EOB entry
- Collect Patient Payments
- Schedule Patients Appointments Appropriately
- Have A Lot Of Fun While Making A Difference In Someone's Life!
- Flexibility with your schedule - Who doesnt want that?!
- The competitive compensation package, including benefits!
- The best team and support system that you could want.
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
I look forward to hearing from you.
Alaina Marino, PT and Owner of Marino Physiotherapy