Billing Analyst

Gateway Community Services is proud to be a recognized leader in addiction treatment for adults and adolescents in the Northeast Florida region. Since 1978, Gateway has been committed to providing compassionate services to those lost in the despair of addiction.

POSITION: BILLING ANALYST

POSITION OBJECTIVES

Maintain updates on all forms for billing processes in the Billing Shared Files. Maintain job duties as follows in the Billing Department – Rent Process for all Housing Locations, Daycare Process for Staff and Clients, LSF Voucher Process, Medicaid Verification Process, CSR Widget Process with Coverage Plan & Fee Form Setup, Cash Application for self-pay in Smart Care, Service Entry Application for drug screens, bup therapy, daycare services and rent charges. Any other duties as deemed necessary to assist the Billing Manager and/or Billing Department.

ESSENTIAL FUNCTIONS

1. Ensure quality internal and external customer care and service

2. Complete understanding of all Smart Care Billing Screens – CSR Widget, Reports, etc.

3. Setup and/or update client coverage plans

4. Cross-Training within the Billing Department

5. Must be flexible and cooperative in changes pertaining to work schedule, location and available for overtime as requested by the Billing Manager

6. Daycare Process for staff and clients

7. Present self in a positive, professional manner when training/working with other Billing Staff

8. Scanning Process into Smart Care for all billing forms

9. Perform assigned work independently with minimal supervision

10. Maintain LSF Voucher Process

11. Enter daily drug screen charges into Smart Care

12. Enter monthly buprenorphine charges into Smart Care

13. Enter monthly rent charges into Smart Care for all housing locations

14. Maintain housing rent logs and update weekly – distribute weekly by email to those locations

15. Maintain contract changes (bed day codes) for COJ-PSL, HSS2 and LSF-Veterans at Alumni House/Fellowship House

16. Cash posting application into Smart Care for rent and/or treatment payments

17. Report Management Process – running of reports used to check billing errors

18. Breakdown of Medicaid Checks by Reporting Unit

19. Medicaid Verification on the Florida Medicaid Website and Trizetto Clearinghouse

20. Must not engage in behaviors that erode the cohesiveness of program staff

21. Perform special projects and/or other agency-related assignments as requested

22.

EMPLOYMENT STANDARDS

1. Must be eligible through DCF and AHCA with Level II Background checks throughout employment.

Must abide by the organization’s Code of Conduct, policy and procedures, and state certification code of ethics.

The ability to comply with equal employment opportunity requirements.

Must complete all in-person and Relias training assigned during probation and employment.

Must practice universal precautions as part of regular job duties whenever applicable.

Timely and regularly complete all required documentation, reports, and other organization-related paperwork.

Must be able to perform assigned work independently with minimal supervision and make decisions using appropriate judgment.

Maintain the work area clean and orderly, ensuring safe operating conditions.

Must be able to take direction and guidance from managers and supervisors respectfully and function as an effective team member.

Must have the ability to comply with a workplace of dignity and respect.

QUALIFICATIONS

FORMAL EDUCATION/EXPERIENCE

· High school diploma or equivalent

· With financial experience.

· Health care preferred.

SKILLS

· Ability to communicate in English and to read and understand written English at the High School level.

· Ability to recognize and respond to emergencies and life-threatening situations appropriately.

· Ability to work in a fast-paced environment.

· Strong customer service and organizational skills.

· Ability to relate to adolescents, families, referral sources, and internal Gateway Team Members.

· Must maintain records security and client confidentiality at all times.

· Must be able to perform assigned work independently with minimal supervision

· General knowledge of Computers; 10-key Calculator; Accounting, Spreadsheet and Word Processing applications.

KNOWLEDGE

· Medical billing, especially Medicaid, practices and procedures.

· ICD-9

WORKING ENVIRONMENT

· May be required to travel to multiple sites and provide in-home support.

· Possible exposure and contact with blood, body fluids, and airborne pathogens.

Gateway Community Services is an Equal Opportunity Employer. Gateway Community Services does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• How many years experience with Billing?

Education:

• High school or equivalent (Preferred)

Work Location: In person