We are seeking a highly motivated and professional Bilingual Receptionist (Spanish/English) to join our busy law firm located in Norristown. As the first point of contact for our clients, the receptionist plays a crucial role in providing excellent customer service and maintaining a positive image of the firm. This position requires fluency in both Spanish and English languages, as well as exceptional organizational and communication skills.
Responsibilities:
- Greet and welcome clients, visitors, and staff with a friendly and professional demeanor.
- Answer and direct phone calls, taking messages and providing accurate information as needed.
- Schedule appointments and maintain the calendar for attorneys and staff.
- Assist with administrative tasks, such as filing, copying, scanning, and data entry.
- Provide support to attorneys and legal staff with document preparation and formatting.
- Maintain confidentiality of client information and adhere to professional standards.
- Ensure the reception area is clean, organized, and presentable at all times.
- Collaborate with other administrative staff to ensure smooth office operations.
- We prefer that the candidate have some receptionist or office experience but will provide experience to candidates with no prior experience
Requirements:
- Fluency in both Spanish and English languages (verbal and written) is essential.
- Excellent verbal and written communication skills in both languages.
- Proficient in using standard office equipment and computer software (e.g., Microsoft Office Suite).
- Strong organizational and multitasking abilities.
- Exceptional interpersonal skills and ability to work well with diverse individuals.
- Ability to handle sensitive and confidential information with professionalism and discretion.
- Previous experience in a law firm or legal setting is a plus, but not required.
- High school diploma or equivalent; additional education or certification is a plus.
Work Hours:
- Monday through Thursday, 8:00 a.m. to 6:00 p.m.
Benefits:
- Competitive salary commensurate with experience.
- Paid vacation and holidays.
- Health insurance.
- Professional development opportunities.
- Positive and supportive work environment.
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
Experience:
- Customer service: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person