Bilingual Receptionist

Job description

Job Title: Bilingual Receptionist

Job Summary: We are seeking a highly organized and customer-focused Bilingual
Receptionist to join our team at our Easton facility. The ideal candidate will be proficient in English and Spanish, possess excellent communication skills, and have a warm and welcoming demeanor. As the first point of contact for our company, you will play a crucial role in providing exceptional service to clients, guests, and team members.

Responsibilities:

• Greet and welcome visitors, clients, and employees in a friendly and professional manner, ensuring a positive first impression.
• Manage the reception area, ensuring it is clean, organized, and presentable always.
• Answer and direct incoming calls, take accurate messages and forward calls to appropriate team members.
• Provide information about the company's products, services, and policies to callers and visitors.
• Sending samples to customers, clients, and brokers.
• Assist with scheduling appointments and meetings, coordinating conference room reservations, and managing calendars.
• Handle incoming and outgoing mail, packages, and deliveries efficiently.
• Maintain a visitor log, ensuring accurate record-keeping of guest arrivals and departures.
• Collaborate with various departments to ensure smooth communication and coordination of tasks.
• Assist with administrative tasks such as data entry, filing, and maintaining office supplies.
• Assist with translation and interpretation tasks as needed, ensuring effective communication between English and Spanish speakers.
• Uphold security procedures by monitoring access and issuing visitor badges.
• Handle sensitive and confidential information with the utmost discretion.
• Provide exceptional customer service and resolve inquiries or issues promptly.
• Light AR and Collection responsibilities
• Additional duties as assigned.

Qualifications:

• High school diploma or equivalent; additional administrative certifications are a plus.
• Proficiency in English and Spanish (written and verbal) is essential.

• Previous experience as a receptionist, administrative assistant, or in customer service is preferred.
• Previous Accounts Receivable experience is strongly preferred.
• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficient in using office software (e.g., Microsoft Office Suite, email, and scheduling tools).
• Strong problem-solving skills and the ability to remain composed under pressure.
• Professional appearance and courteous behavior always.
• Knowledge of cultural nuances and etiquette related to Spanish speakers is a plus.

Working Conditions:

• This position operates in a professional office environment.
• Regular use of a computer and telephone is required.
• May involve standing or sitting for extended periods.
• Interaction with visitors, clients, and team members is frequent.

If you meet the qualifications and are excited about contributing to a dynamic team, please submit your resume and cover letter detailing your relevant experience and bilingual skills. We look forward to reviewing your application.

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person