AddressFueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We’re also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.
The primary purpose of this position is to actively participate in the design, integration, and delivery of a wide range of technology solutions to clients. This position will also provide mentorship, guidance, and technical leadership to engineers and associate engineers. Integrate and deliver a wide range of technology solutions providing high-quality content deliverables ensuring the solution is implemented as designed to the client’s satisfaction and approval.
What you will do:
- Conduct advanced and complex engineering-related studies researching current and emerging technologies, evaluates alternatives, makes recommendations, and presents reports to management.
- Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements. Mentor other engineers to apply engineering background knowledge for project design, analysis, and project coordination of services or products.
- Work with Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met.
- Maintain client relationships as a trusted Technical Advisor. Serve as a collaborative support across internal teams and clients when necessary, using experience and judgment to communicate effectively to all parties. Serve as technical point of contact on customer engagements. Participate in a variety of sales activities.
What we expect of you:
- The ideal candidate should have a Bachelor’s degree in business, computer science, or a related technical field, or equivalent experience.
- They should have at least 5 years of experience in delivering complex technical solutions, including planning, development, implementation, and support.
- The candidate must demonstrate the ability to multitask and prioritize workload under tight deadlines in a fast-paced environment. They should be able to manage and escalate technical issues to the appropriate vendor support team.
- The candidate should possess strong organizational, time-management, problem-solving, and follow-up skills. They should have the ability to design and architect various types of infrastructure solutions and perform advanced installation and configuration services. Knowledge of vendor-supplied brands is also required.
- Strong written and verbal communication skills are essential, with the ability to effectively interact with leadership stakeholders and clients.
- The candidate should maintain a professional, business-focused attitude and courteous manner towards clients, partners, and peers.
- The candidate should have a proven ability to identify and deliver technical documentation that meets client-defined expectations. They should pay strong attention to detail, especially client and project changes, and have demonstrated analytical skills to identify potential risks.
- The candidate should have a history of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines. They should have demonstrated experience applying lessons learned to unique problems and a history of reskilling on new technologies with the ability to determine benefits for clients.
- The candidate must be able and willing to work beyond their regularly scheduled shift, select weekends, and overtime as necessary or on occasion to meet operational needs. They should have the ability and willingness to travel as needed to other CDW locations or client sites. A valid U.S. driver’s license is required.
- Expert level skills and knowledge in Aruba Wireless, ClearPass, and Aruba Central, a plus.
- Aruba Networking, Juniper MIST, and Cisco Wireless, a plus
About us
We make technology work so people can do great things.
CDW is a Fortune 500 technology solutions provider to business, government, education, and healthcare organizations across the globe. At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re your long-term, full-stack, full-lifecycle technology partner. We have the experience, expertise, scale, relationships, and deep industry knowledge to bring just about any vision to life. Together, we can deliver the full promise of what technology can do. Together, we Make Amazing Happen.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary range: $97,600 - $146,000, depending on experience and skill set
Annual bonus target of 10% subject to terms and conditions of plan
Benefits overview:https://careers.cdw.ca/pages/benefits
Salary ranges may be subject to geographic differentials
