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SalaryThe mission of NTCA is working on behalf of small broadband providers who are working on behalf of rural America.
Our vision is to build a better broadband future for rural America.
NTCA-The Rural Broadband Association is recruiting a Benefits Specialist to join our retirement administration team in our Asheville, NC office. Benefits specialists play an important role in administering NTCA’s defined benefit pension plan for employees across rural America.
What will you do?
- Calculate retirement benefit for participants
- Process benefit payments
- Respond to inquiries, explain available options, review eligibility requirements
- Answer plan-specific questions from participants and company HR/benefits administrators
- Maintain participation records for plan participants and member companies
- Assist with the preparation of plan specification documents and administrative procedures
- Perform other special duties or projects, as assigned
- Strong problem solving with good analytical skills
- Ability to research and analyze information and determine appropriate responses to complex questions
- Effectively and professionally communicate technical and complex information to constituents
- Balance competing demands for time and prioritize workload to meet strict deadlines
- Proficient in Microsoft Word, Excel, and Outlook
- Advanced verbal and written communication skills
- Establish positive, productive, and efficient working relationships with a variety of persons at various levels within and outside the organization
- Exceptional customer service skills
- Understanding of basic accounting principles
- Previous retirement benefit experience preferred but not required
NTCA offers a competitive compensation and benefits package that is designed to support employees’ health and wellness, financial satisfaction, work life balance, and protection from the unexpected. We understand your desire to continue to grow in the role; we are known for providing high quality services, excellent staff training and opportunities for advancement within the organization. NTCA’s work culture supports our core values of respect, collaboration, communication, innovation, and creating a superior customer service experience. We are committed to supporting and improving the lives of the communities we serve and hope you will consider joining our team.
Our compensation and benefits package includes:
- Competitive compensation program including regular performance feedback and coaching
- 401(k) and pension retirement programs
- Health insurance: medical, dental, vision, pharmacy benefits
- Company sponsored life insurance
- Short- and long-term disability
- Generous paid time off and paid holidays
- Hybrid work schedule pending the completion of the training and probationary period. The hybrid schedule consists of three days of in-office, and two days of remote work upon manager approval
- Tuition reimbursement
- Corporate volunteering and community service opportunities
- Comprehensive wellness program
- Convenient office location in beautiful Biltmore Park area of Asheville with shopping and dining options as well as walking/running trails
NTCA is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
