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SalaryHiring Range: $37,576.00 to $45,576.00
Full Time or Part Time: Full Time
Additional Detail
Title Description-
Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs.
Benefit Programs Specialist II represents the full performance level in the Benefit Programs Specialist occupational group. Employees’ responsibilities are related to the determination and re-determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services’ Benefit Programs. The work is performed within established policies, procedures and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to evaluation of social factors influencing eligibility. Employees seek supervisory help for difficult or unusual situations only.
General Work Tasks (Illustrative Only) –
- Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility;
- Explains nature of temporary assistance Benefit Programs and determines reasons and need for assistance;
- Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability;
- Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy;
- Computes assistance plans;
- Determines the need for and amount of allowances for special circumstance items;
- Evaluates such social factors as education, work experience, and levels of social functioning; and
- Evaluates employability of clients and explores potential sources of income.
Minimum Qualifications:
Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation.
Skill in operating a personal computer and the associated office and agency software.
Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.
High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Preferred Qualifications:
Proficiency in Department of Social Services related software to include VaCMS.
Experience in Benefit Programs and completion of required Benefit Programs training.
Experience in Benefit Programs and completion of required Benefit Programs training.
Special Requirements:
Applicants subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen.
The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), and other checks requested by the hiring authority.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), and other checks requested by the hiring authority.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
Special Instructions to Applicants:
Applicants are encouraged to provide a complete listing of work experience and qualifications on the application. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted. This website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume. Due to the volume of applications this agency receives, the agency is unable to answer telephone inquiries related to the status of individual applications and/or the hiring process. Please refer to your account for the status of your application and this position.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
