Banquet Captain

Job Type
Full-time
Description
Perks/Privileges of Employment:

• Year Round employment
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually-if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

"The mountains are calling and I must go..." for more than just a weekend! Join a growing, fast-paced team of hardworking, passionate, and adventurous individuals who strive to improve themselves and the Ranch every day. From multiple food & beverage outlets, to the stables, to the Spa, Devil's Thumb Ranch offers many "spokes" of opportunity to keep the wagon wheel turnin'.
Our mission at Devil's Thumb Ranch is to offer guests and employees the true, premier Colorado experience. Working here means surrounding yourself with the great outdoors and the rugged individualism the West has always been known for. Living in Grand County offers opportunities to visit Rocky Mountain National Park, Grand Lake, Lake Granby and Winter Park Ski Resort. From epic mountain biking to the growing music scene, it's a once-in-a-lifetime opportunity to strengthen your skills across a variety of departments in an incredible setting.
By joining the team, you'll benefit from some of the same special experiences that make the Ranch an unsurpassed guest retreat: access to hiking and Nordic ski trails, discounts at all restaurant outlets, and fun, free employee events. Other great perks that come with the gig include: discounts on lodging, activities, meals and spa treatments, along with transitional affordable housing and free shuttle service.
Devil's Thumb Ranch is the choice Colorado employer that you have been searching for. Join us!
Principal Purpose of Job: The Banquet Captain is responsible for assisting the Banquet Manager with some front-of-house operational duties as well as working as a server and taking the guests through the key phase of their banquet experience. As a Devil's Thumb Ranch Banquet Captain, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, curator and rancher (at heart). The Banquet Captain is responsible for serving food and beverage to guests according to established sequence of service, overseeing team, and answering questions pertaining to food preparation.
Essential Duties and Responsibilities:

• Answering questions regarding preparation of food
• Running food to tables, operating bars as needed
• Handling cash & other forms of payment
• Making proficient sales transactions when required (as an example - cash bar sales) - using a point-of-sale system
• Properly checks I.D.s - for guests who appear to be under 30 years old
• Demonstrating responsible alcohol service according to T.I.P.S certification standards
• Demonstrating impeccable product knowledge
• Properly reading items printed on Banquet Event Orders (BEOs) and executing event orders as prescribed
• Assembling BEOs - understanding needs for event types (weddings/dinners/breakfast/lunch/corporate meeting, etc)
• Satisfying any/all needs of the guests - regularly checking back with guests throughout their experience
• Maintaining a clean & organized event space- including pre-bussing & table maintenance
• Properly labeling, dating, covering and refrigerating prepped items
• Properly labeling, covering, and keeping hot items hot
• Performing opening, closing & side duties - setting up/breaking down station, etc.
• Demonstrating knowledge of all table/station numbers
• Directing guests to areas & restrooms
• Effectively communicating with co-workers (team members, other captains, management, and kitchen teams)
• Entertaining guests to create memorable experiences
• Supporting and contributing to the mission and overall success of Devil's Thumb Ranch by accomplishing performance objectives focused on guest experiences at events.
• Being Ranch Ambassadors for the guests and know and be able to support Ranch-Wide knowledge to the guests.
• Ensuring Ranch Mission is accomplished
• Helps set up, refresh, and tear down event spaces
• Other duties and responsibilities include seating, making drinks and being a team player.
• Overseeing and handling upkeep and maintenance
• Overseeing information of the POS System
• Prepares daily deposits and ensures accuracy of all accounting for department events.
• Manages daily tip distribution and opening/closing paperwork (including MOD report)
• Works with Banquet Manager and Director of Guest Experiences to ensure execution and staffing of events, quality of service, and overall operation of events in the department.
• Attends BEO meetings, Resume Meetings, PreCons, etc as necessary and takes notes, and communicates with team about any updates to BEOs and other event needs
• Communicates inventory needs of items in the department with Banquet Manager for ordering
• Flexible to support other outlets on property as needed/scheduled.

Requirements
Knowledge, Skills and Abilities
Personal Attributes:

• Hard working, courteous, able to work under minimal supervision
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
• Displaying a positive and outwardly friendly attitude toward guests and co-workers
• Maintains and exudes DTR's core values and mission statement

Physical Demands:

• Performing duties which require bending & reaching
• Lifting & transporting up to 50-pound dining chairs, booster seats, high chairs, and food/drink - if applicable, emptying trash cans weighing up to 100 pounds
• Standing or walking, for up to 8+ hours
• Maintaining a well-groomed appearance ("having a plan")
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, where possible

Education/Experience: 18 years of age; High School Diploma or GED, 2-3 years experience serving in a fast paced restaurant.
Special Skills/Equipment: Leadership, demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
The position you are being hired for is an all inclusive "Food & Beverage Staff" position. Although you are signing this Banquet Captain job description, once validated, you may also be cross-trained in the Hecks or Ranch House Restaurant Server, Back Server and Bartender positions. These positions may become rotated responsibilities and used as volume and/or staffing needs dictate. Please see the Server, Back Server and Bartender job descriptions for more details and information.
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.
Salary Description
$24.00/hr