Banquet Captain

Reports To: Banquet Manager

Position Type: Full Time Position

Pay Rate: $18.42 Per Hour Plus Service Charge

Qualifications

• Two years of hotel banquet food/beverage service

• Able to process paperwork

• Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette

• Knowledge of the appropriate table settings and service ware

• Ability to communicate effectively

• Ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift

• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs

• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling

• The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week

Responsibilities

• Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe and efficient accident-free manner

• The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week

• Check server and horseperson BEOs to ensure that all information is accurate

• Check room set-up to see that BEO directions are completely followed

• Ensure that all public areas are neat and clean

• Make contact with group representatives

• Explain how to make contact if needed throughout the function

• Communicate all BEO changes to the catering office and affected departments

• Coordinate with banquet staff set-ups, changes, and time schedules for all functions

• Verify staffing levels for the next day's functions

• Adjust schedules accordingly through the addition or cancellation of servers/bartenders/house persons

• Operate as a banquet server when needed, setting up, greeting, and serving the guest and breaking down the function

• Inspect banquet areas at end of the function to ensure all equipment is returned to its proper area and all areas are clean

• Get banquet checks signed by clients and recap all banquet checks at end of the day and turn them into Night Audit

• Coach and counsel associates as needed to enhance performance

• When necessary, administer corrective/disciplinary actions

• Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served

• Adheres to all company policies and procedures

What are the Perks?

• Exclusive team member discounts, including travel discounts!

• Paid time off, including holidays

• Extensive benefits package

• And more!

• Applications will be accepted until May 30, 2024, or until the position has been filled.

NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)