Banquet Captain

SUMMARY:
The Banquet Captain partners with the Director of Events and Operations Management in planning, organizing and executing event operations. You will manage the work of employees supporting banquets while ensuring the highest quality guest experience and coordinate with the Culinary & Stewarding teams to ensure each event’s success. Areas of responsibility also include food knowledge, service standards, sanitation practices, and leadership.  

KEY ACCOUNTABILITIES:

• Events & Customer Experience - Support Event leadership team in planning and logistics for each event and respond to guests’ requests, questions and feedback during events.
• Staff - Responsible for necessary training, supervising, working and supporting events.
• Culinary & Steward - Assist in executing all food and beverage service and control banquet china, glass, silver, linen and equipment. Participate in reviewing banquet event orders to guarantee the execution of all events.
• Safety – Ensure all applicable safety regulations are communicated and adhered to and that the facilities remain neat and clean.

QUALIFICATIONS:

• 2-4 years’ experience in high volume event venues
• Strong ability to multi-task and observe entire dining room
• Exceptional time management skills
• Strong knowledge of food & beverage
• Excellent communication and customer service skills
• Strong interpersonal and team player skills
• Ability to work long hours, irregular shifts, and on weekends and holidays
• Written Communication - Writes clearly and able to read and interpret written information
• Verbal Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions
• Technical Skills: Knowledge of word, PowerPoint, and excel. Ability to print menus and signs for events.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

• Frequently/Continually required to stand
• Frequently/Continually required to walk
• Frequently/Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel
• Frequently/Continually required to talk or hear
• Frequently/Continually required to taste or smell
• While performing the duties of this job, the noise level in the work environment is usually moderate; loud
• The employee must frequently lift ,pull, push and/or move up to 20 pounds

ACKNOWLEDGMENT:
LDV Hospitality and its Managed Companies is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. LDV Hospitality is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions made by LDV Hospitality are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, gender, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, transgender status, alienage or citizenship status, pregnancy, physical or mental disability, military status, or any other characteristic protected by the laws or regulations in the locations where we operate. LDV Hospitality will not tolerate discrimination or harassment based on any of these characteristics.