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Form of workOverview:
Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers’ management and technical requirements in the intelligence, defense, homeland security and commercial market space.
Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers’ management and technical requirements in the intelligence, defense, homeland security and commercial market space.
Our customers’ and Syntelligent’s success are built upon the core values of People First, Integrity & Accountability, Mission Driven, Community Focus and Team Oriented.
Responsibilities:
Syntelligent is seeking a Badging Specialist to support the Environmental Protection Agency (EPA)’s Region 5 Badging Office.
This position will be in Chicago, IL.
Tasks and Duties will include:
- Performing USAccess badge Personal Identification Number (PIN) Resets for EPA personnel on an as needed basis.
- Cancelling badges for EPA personnel who retire, are terminated, separate from the agency for any other reason, or whose USAccess badge is being replaced.
- Certificate Renewal – Assisting EPA personnel with EPASS badge certificate renewal, on an as needed basis.
- US Access Badge Re-issuance – Re-issuing USAccess badges for EPA personnel who report their badges as lost, stolen, or damaged and unusable.
- USAccess Badge Replacement – Replacing expired USAccess badges for EPA personnel or EPA personnel who have a changed name, citizenship status, or agency affiliation.
- Scheduling USAccess enrollment or issuance appointments.
- Answering USAccess badge status inquiries. If the badge is not in inventory or on the weekly print availability spreadsheet, questions shall be referred to the COR.
- Accurately programming each USAccess badge for access. The contractor shall ensure that each badge is programmed and tested prior to issuance. and
- Enrolling USAccess badges in the access control system and any other applicable access control system via the HID PIV Registration process.
- Prepare routine reports and notifications, as identified.
- Reporting system malfunctions within the times identified.
- Completing and submitting timely and accurate monthly reports.
- Programming and assigning access from the access control system at the direction of the COR or other authorized Region 5 EPA Federal security personnel. and
- De-program/remove access from the access control system at the direction of the COR or other authorized Region 5 EPA Federal security personnel.
Qualifications:
Required:
- Bachelor’s degree
- Experience reviewing official identification documents (i.e. passport, birth certificates, naturalization documentation, etc.) to verify proper identification and citizenship.
- Experience Using photographic equipment, live scan fingerprint machine, a computer, a scanner, a copier, an automatic fingerprint machine, and general office equipment with limited instruction.
- Knowledge installing and troubleshooting issues with PC hardware and software, including Windows 10, 7, MS Word, MS Excel, MS Outlook, and Windows Server 2008, 2019.
- Experience managing support request through a ticking system using clear and concise communication with the client.
- Experience working with End Users, Answering IT Service Desk calls and responding to email requests
- Experience issuing and programming access control cards and HSPD 12 identification cards
Online applications, please.
When we review candidates' information, we are looking for the best matches for the position based on the qualifications listed in the job posting. If your skills and experience appear to match an open position, a recruitment services professional or a hiring manager may contact you.
Syntelligent Analytic Solutions, LLC is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation and gender identity or expression, national origin or protected veteran status and will not be discriminated against on the basis of disability. If you are a qualified disabled veteran or individual with a disability and need reasonable accommodation to use or access our online system, please contact our Human Resources department at 540-736-4570, Extension #2
