Backup Administrator (Hybrid Eligible)

Requisition Id 12266 

Overview:  

We are seeking a Backup and Archive System Administrator who will focus on backups and archiving the Enterprise footprint at ORNL.  This position resides in the Digital Hosting Services in the Enterprise Operations Division in the Information Technology Services Directorate at Oak Ridge National Laboratory (ORNL).  

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an extraordinary 80-year history of solving the nation's biggest problems. We have a dedicated and creative staff of over 6,000 people! Our vision for diversity, equity, inclusion, and accessibility (DEIA) is to cultivate an environment and practices that foster diversity in ideas and in the people across the organization, as well as to ensure ORNL is recognized as a workplace of choice. These elements are critical for enabling the execution of ORNL's broader mission to accelerate scientific discoveries and their translation into energy, environment, and security solutions for the nation.

Major Duties/Responsibilities: 

• Responsible for workstation and server backup administration.
• Install and configure backup software for infrastructure and clients.
• Monitor backup performance and issues.
• Troubleshoot hardware and software issues with system administrators, engineers, and vendors.
• Document processes including work instructions and maintain a current knowledgebase.
• Enhance monitoring on backup infrastructure to enable self-healing.
• Engage with engineers to automate workflows.
• Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success.

Basic Qualifications:

• An Associate's degree in Information Systems, or a related technical field of study and 5 or more years of relevant experience. An overall combination of equivalent experience may be considered.
• Knowledge of backup architecture and operations.
• Basic understanding of network communication and demonstrated troubleshooting techniques.
• Basic understanding of virtualization environments and operations.
• Excellent interpersonal skills suitable for user support and ability to work well with peer system administrators.

Preferred Qualifications:

• Knowledge of scripting or programming languages such as Python or PowerShell. Able to utilize source code repositories for storage and script revisions.
• Familiarity with CommVault or related Backup and Archive software.
• Familiarity with virtual machine theory or experience with VMware.
• Enterprise backup installation, configuration, and management experience.
• Previous experience working in a government, scientific, or other highly technical environment.
• Experience in an environment requiring change control processes.
• Excellent written and oral communication skills.
• Demonstrated ability to perform job tasks while considering cyber security risk of those tasks, and consulting with security professionals when necessary.
• Motivated self-starter with the ability to work independently and to participate creatively in collaborative teams across the laboratory.
• Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.

Special Requirements:

• Visa Sponsorship: Visa sponsorship is not available for this position.
• L Clearance: This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.

Benefits at ORNL:  

ORNL offers competitive pay and benefits programs to attract and retain hard-working people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

We offer a flexible work environment that supports both the organization and the employee. A hybrid/onsite working arrangement may be available with this position.

Having difficulty using the online application system or need an accommodation to apply due to a disability? Please email: ORNLRecruiting@ornl.gov or call 1.866.963.9545.

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email ORNLRecruiting@ornl.gov.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.