Cognizant Technology Solutions is seeking a “AWS Cloud - Service Delivery Manager,” who could join our team of IT professionals in a permanent role. If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is the ideal opportunity for you!
“Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.
Role: Manager
Location: Rochester, NY (Remote)
Work experience required: 8-10 years
Must Have Skills
- TypeScript / JavaScript
- React
- GraphQL
- Unit Testing (we will be requiring >= unit test coverage)
Nice to have experience:
- Azure DevOps
- Terraform (Infrastructure as code)
Core AWS Technologies
- AppSync (Serverless GraphQL API)
- Lambda
- DynamoDB
- OpenSearch Serverless
- S3
Good to have AWS Experience:
- Cognito
- EventBridge
- CloudFront
- SQS
Roles & Responsibilities:
- Responsible for overseeing the delivery of high-quality services to clients. This includes managing a team of service professionals ensuring customer satisfaction and driving continuous improvement in Service Delivery.
- Developing and maintaining strong client relationships identifying opportunities for upselling and cross-selling and ensuring that service level agreements are met.
- Monitoring service performance analyzing data to identify trends and areas for improvement and implementing strategies to enhance Service Delivery.
Salary and Other Compensation:
The annual salary for this position is between $114K to $129K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is a leading provider of Information Technology, Consulting, IT Infrastructure, and Business Process Outsourcing services. Cognizant single-minded mission is to dedicate our business process and technology innovation know-how, deep industry expertise, and worldwide resources to working together with customers to make their businesses stronger. As a customer-centric, relationship-driven partner, we are redefining the way companies experience and benefit from global services. Our unique delivery model is infused with a distinct culture of high customer satisfaction. Cognizant delivers a trusted partnership, cost reductions and business results.
#LI-PN1 #CB #Ind123
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Feb 06 2024
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.