Avp Of National Accounts - Warranty Hvac

About AIG Warranty - HVAC Business
AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose AIG. We deliver flexible and innovative service solutions to our OEM and retail partners, focusing on the HVAC industry.
Position Overview:
The AVP of National Accounts will serve as the reporting manager for account leadership including the national account managers, Along with team management, the primary focus for the position is client support, evaluation, program development, and retention. The AVP of National Accounts leads the national account team selection process, professional development, and support through best-practice execution of tools and resources that ensure smooth operations and improved sales outcomes. This role reports to the VP of Business Development and National Accounts. Overnight travel required up to 50%.
How you will create an impact

• Serve as a mentor and coach to the national account and marketing team
• Work with VP in HVAC Warranty Division to create, implement, and measure best practices
• Identify and implement improvements in client relationships, program development, and market strategies to enhance efficiency and productivity.
• Conduct and analyze critical data on sales performance and market trends to identify opportunities and areas of improvement.
• Develop and execute strategy related to the growth of new and existing HVAC clients.
• Establish regular cadence for reporting on distributor activity.
• Build relationships in the industry, become a trusted advisor.
• Work closely with Sales, Operations and Price Management teams to monitor current market and industry trends and anticipated hurdles to ensure that forecasts and programs are aligned to remain competitive in complex conditions.
• Performs other duties as required to support AIG's account growth objectives and strategic initiatives.

What you will need to succeed

• 5+ years knowledge of the HVAC and/or Warranty Industry
• 5+ years management experience at the Director level or above (GM, VP)
• Ability to analyze market and industry trends to identify potential areas of growth
• Ability to work within CRM programs to deliver performance based reporting
• Skilled in relationship building and development to foster authentic trust in client relationships
• Skilled in negotiations, expectation setting, and delivering on promises.

Ability to develop materials and present in a highly-professional manner to executives and key stakeholders - both internal and external. This includes telecommunications and in-person presentations
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Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
SM - Sales & Marketing
Estimated Travel Percentage (%): Up to 50%
Relocation Provided: No
Service Net Warranty, LLC