National Account Manager

American Commercial Furniture is looking for a National Account Manager to support our exponential growth. We are looking for someone who is:

• Grounded, with strong values and ethics
• Self-motivated, reliable and dependable
• Eager to learn, continuously improve, and achieve growth goals
• Experienced in relationship and consultative based selling
• Customer oriented with excellent communication, attention to detail, and presentation skills

This is a fully remote position, but the candidate must live within 1 hour of the Indianapolis area to attend periodic in-person trainings.

Our Sales Philosophy

Our ongoing business and growth are fueled by repeat business and fostering relationships. Our sales philosophy is based on superior service, proactivity, integrity, and team effort.

Position Summary:

The National Account Manager is responsible for creating long-term, trusting relationships with our assigned, specific customers. The main deliverables are to expand existing business, develop new organic growth business, collaborate with our key customers and internal stakeholders to increase sales, provide best in class service, and maximize company revenue. This role will work together with the current sales, marketing, customer service teams and senior leadership management to ensure sales growth.

Responsibilities of National Account Manager:

• Primary owner and facilitator for expansion and growth for assigned accounts
• Manage account growth by tracking progress toward customer and company initiatives, while regularly reporting account status
• Track sales activity/cycles to ensure compliance with KPIs and sales targets
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
• Build, maintain and expand strong, long-lasting customer relationships, evidenced by repeat orders and account sales growth
• Collaborate cross-departmentally to identify and grow opportunities within account portfolio
• Present and negotiate products, pricing and services with support from leadership to secure agreements which maximize sales, profits and ensure continued business growth
• Develop new business with existing clients and/or identify areas of new growth to meet sales quotas. Upsell / cross-sell multi-brand and target new business opportunities within assigned customers
• Perform additional functions, duties, and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives

The right candidate will be:

• Personable, Outgoing, & Customer Focused: We are a people company, and we develop long-term relationships with our clients. This is why we exist – our clients will ask for you by name and you will be their “go-to” when they have a need.
• Flexible: We are a startup company, and as we grow, we must adopt and make changes. We need a team member who will embrace change and help us grow.
• Professional: In writing, phone presence, and the way you interact with clients & other employees in every aspect.
• Proficient in Tech/Computers: Everything we do is computer & web based. Success in this role is directly correlated to your ability to navigate our CRM and utilize web based company resources.
• Able to Handle Workload Swings & Work Under Pressure: Our industry goes from 0-100 very quickly. Crickets to Everything is On Fire. It can be an adrenaline rush for the right person!
• Proficient in Basic Math: Providing quotes, determining pricing, and reviewing orders are all part of our daily duties.

Requirements/Preferences:

• Strong sales background preferred with emphasis on outbound calling
• Some college preferred
• Furniture experience is a plus, but not required
• Typing: At least 55-60 WPM Required
• CRM Experience (Salesforce, Odoo, Zoho, etc) Required

Why work for American Commercial Furniture?

• Small business environment (Our team consists of 12 employees)
• Stable growth, with strong performance amidst the pandemic
• Award Winning Training & Development (Sandler Based)
• Work from home! We are a cloud-based company. All equipment provided.
• Predictable, 9am-5pm ET schedule, with weekends and holidays off.
• Access to Health, Dental, & 401K
• Fantastic customer support team to back you up!

Compensation:

Base Pay: $70,000

Commission Pay: $30,000-$50,000 with upside growth potential.

Guaranteed Monthly Bonus During First 6 Months

About Our Company

American Commercial Furniture is a fast growing, national retailer of commercial furniture - office, restaurant, educational, and much more. We operate multiple websites including americancommercialfurniture.com, huskyoffice.com, and huskyseating.com

In the commercial furniture world, we like to describe ourselves as "old school, but new school."

The Old School - Over 75% of our sales volume is closed offline with a salesperson. Our sales process is consultative, relationship based with honesty, integrity, and attention to detail. We don't use an automated phone system, and all of our staff is located in the United States. We're the reliable partner who gets the job done correctly, on time, and leaves you saying. "Wow".

The New School - We leverage the power of eCommerce and technology to attract customers and make their experience that much smoother. From 3D web configuration tools to analytics and targeted campaigns, we strive to be efficient, effective, and use these tools to improve the overall customer experience.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Supplemental pay types:

• Commission pay

Application Question(s):

• Have you worked at more than 3 jobs in the past 5 years? If so, please explain.
• Are you located within 1 hour of Indianapolis, and able to attend periodic in-person trainings?

Experience:

• Commercial Furniture (not required): 1 year (Preferred)
• Account management: 3 years (Required)

Work Location: Remote