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Form of workJob Description
This is a PART -TIME position Monday- Friday 7:30AM to 2PM, with some schedule flexibility.
If you love working in a dynamic, moderate-paced environment, and want to work for a family owned company who cares for their employees, we’re excited to discuss this position with you.
We are looking for a Automotive Service Team Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous Automotive Service Experience. However we are willing to train highly motivated candidates with minimum Automotive experience. We are willing to train the right candidate.
Responsibilities
Oversee service schedule and workflow to ensure a high level of customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Handle all phone calls in a friendly and professional manner
Meet and assist customers with service needs
Address customer concerns and/or complaints in a professional manner
Source parts recommended by Technicians, utilizing different platform and vendors
Mentor Small team of Technicians on best practices for improving service quality and efficiency.
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Maintain office and service area organized and neat according to established standards
Qualifications
High school diploma or GED required bachelor’s degree preferred
Valid state-issued driver’s license and clean driving record are required
Willing to learn and self-improve
Ability to positively collaborate in a team
Successful completion of a pre-employment drug and background screening
At least one year of experience as an Automotive Service writer or service advisor is preferred. Experience as an Automotive Service manager is a plus
Good understanding of automotive technology, Automotive Service technician job duties, and automotive repair services is preferred
Benefits/Perks
Careers Advancement Opportunities
Competitive Compensation
401k
If you love working in a dynamic, moderate-paced environment, and want to work for a family owned company who cares for their employees, we’re excited to discuss this position with you.
We are looking for a Automotive Service Team Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous Automotive Service Experience. However we are willing to train highly motivated candidates with minimum Automotive experience. We are willing to train the right candidate.
Responsibilities
Oversee service schedule and workflow to ensure a high level of customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Handle all phone calls in a friendly and professional manner
Meet and assist customers with service needs
Address customer concerns and/or complaints in a professional manner
Source parts recommended by Technicians, utilizing different platform and vendors
Mentor Small team of Technicians on best practices for improving service quality and efficiency.
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Maintain office and service area organized and neat according to established standards
Qualifications
High school diploma or GED required bachelor’s degree preferred
Valid state-issued driver’s license and clean driving record are required
Willing to learn and self-improve
Ability to positively collaborate in a team
Successful completion of a pre-employment drug and background screening
At least one year of experience as an Automotive Service writer or service advisor is preferred. Experience as an Automotive Service manager is a plus
Good understanding of automotive technology, Automotive Service technician job duties, and automotive repair services is preferred
Benefits/Perks
Careers Advancement Opportunities
Competitive Compensation
401k
