Automotive Service Greeter

Do you enjoy helping people every day? Comfortable striking up a conversation with just about anyone? Enjoy working in a fun and friendly atmosphere? Join our team as a Service Greeter, working with our technicians and service advisors to ensure a best-in-class customer experience.

As a Service Greeter, you will be the customer's first point of contact, setting the tone for an exceptional, high-level customer service experience. You'll ensure everyone who walks through our doors feels valued, heard, and is directed to the right place. Your primary responsibility will be to welcome customers into the service department, providing them with a warm greeting and exceptional service.

This 100% on-site role will pay 17.00 - 18.00 / hour and is considered entry-level. We encourage you to apply even if you are unsure if you qualify.

What you will bring:

• Previous valet or lot attendant experience is a plus but not required
• A customer-first attitude with a can-do approach
• Ability to follow directions and take feedback
• Ability to communicate effectively with technicians, sales team, service advisors, and the public
• Capacity to stand for prolonged periods and endure outside weather conditions, including heat, cold, and wind
• At least 18 years of age with a High School Diploma/GED
• Valid driver's license and clean driving record

What you will be doing:

• Greet all customers in the Service Drive with a professional, friendly attitude, answer questions, and direct them to the appropriate person/location.
• Parking vehicles in the assigned areas of the Service Drive and designated locations on the lot.
• Maintain clean and safe Service Drive, free of dirt, water, leaves, snow, and trash, including janitorial duties as needed.
• Assisting with other tasks that the Service Department may need to succeed.
• Maintain a professional demeanor and appearance at all times.

What We Do Every Day at Wendle:

• Provide Exceptional Customer Service: Make the customer's needs a top priority by actively listening to their concerns and ensuring a positive service experience from start to finish.
• Collaborate with Team Members: Work closely with service technicians, parts department, and other team members to ensure seamless communication and efficient service delivery.
• Ensure Clean and Organized Workspace: Keep your workspace tidy and organized, contributing to a positive and professional atmosphere in the service department.
• Follow Company Policies: To maintain a safe and efficient work environment, adhere to company policies and guidelines, including safety procedures.

Some of our amazing benefits include but are not limited to:

• Family-owned and operated company since 1943
• Amazing company that promotes employee growth and development
• Paid Time Off and Seven Holidays
• Employee Discounts
• Full benefits package, including medical
• Not to mention, we love to celebrate our fantastic team members! So, lots of parties!

Wendle Motors is an equal opportunity employer with a drug-free workplace. A pre-employment motor vehicle report and criminal background check will be conducted on the chosen candidate prior to employment. Must be at least 18 years old.