Job Description
*** COMMISSIONS PAID WEEKLY*** Now is the time to drive your future! Sunrise Buick GMC, part of the Sunrise Auto Group, is looking for an Automotive Service Advisor professional to join our team to support our growing business. VERY, VERY BUSY SHOP, lots of traffic! Business is booming. Remodeling has been completed. This means more showroom space for the sales team and better yet, more service bays for our customers. General Motors experience preferred, but not necessary . If you're looking for an opportunity to work at a thriving business with plenty of traffic, great pay, opportunity to grow, APPLY NOW!
You MUST possess a positive attitude, dependability, and exceptional detail-orientated skills. The Service Advisor is responsible for creating compelling, long-term customer relationships, consulting with customers on service needs, meeting monthly sales goals, performing a thorough vehicle walk around inspection and ensuring customers receive prompt, courteous, and effective service. Responsibilities include:
- Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Consistent follow-up with customer's on required maintenance & CSI.
- Requirements
- Must have previous Service Advisor experience.
- Excellent communication skills with your customers
- Excellent problem solver.
- Ability to multi-task and superb organizational skills.
- Precise follow-up skills and detail-orientated.
- Valid driver's license.
- Must be flexible to work a rotating schedule, including Saturday
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Day range:
- 2 Full Weekends off every month
- Closed Sundays!