Automotive Service Advisor/Writer

Here we grow again!  Ole Ben Franklin Mitsubishi is looking to add an experienced Service Writer to our team.

Responsibilities include the following.

• Works with customer and technician to identify required maintenance.

• Advises customers on necessary/suggested services.

• Offers additional services and repairs/advice to customers.

• Estimates and quotes cost of replacement parts and labor to restore vehicle to condition specified by customer.

• Enters itemized estimate on service order and explains estimate to customer.

• Schedules appointments with customer.

Knowledge of Dealertrack and XTime extremely helpful, but not required.

Job Type: Full-time