Automotive Express Service Advisor

COURTESY JEEP has an immediate need for an Express Service Advisor/ Writer Position. If you are a Service Advisor/Service Writer at an Independent shop , or Domestic Dealer we would love to chat with you!

We're Courtesy- Arizona's largest automotive dealer. Our vision is to be the best place to buy and service cars and trucks. We do this by attracting great people to join our team who will delight our Customers and drive Customer loyalty. We offer great career opportunities, along with excellent pay programs, benefits, training and a culture where we strive to help our Associates be highly successful.

Salary: $45,000.00 - $60,000.00 per year DOE

Schedule: 4 Day work week!

Responsibilities

• Oversee flow of Express Service Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, via phone or in person
• Ensures that technicians recommendations are provided to the customer in a timely manner.
• Process Payments efficiently and accurately

As an Express Service Advisor/ Writer, you will provide customer’s experience in the express lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, and customer service. From greeting vehicle owners on the express line to explaining the maintenance process, our Express Advisors are true professionals who enjoy helping others.

Qualifications

• At least 1+ years experience as a Auto Service Advisor
• CDK and Autopoint experience preferred
• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.

Benefits

• Paid training
• Paid Vacation
• Medical, dental, and vision insurance
• Matching 401k
• Continuous growth opportunities and career paths available
• Employee discounts
• 4 Day work week!

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Weekends as needed

Shift:

• 10 hour shift

Experience:

• Service writing: 1 year (Required)

Work Location: In person