Address
Form of workAdventHealth Corporate
All the benefits and perks you need for you and your family:
Benefits from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Shift: Full-time; Monday-Friday
Job Location: Remote
The role you'll contribute:
The Revenue Cycle Automation Developer provides analytical and robotic process automation (Automation) development expertise that will help drive the progress of all Revenue Cycle Automation initiatives. The role will collaborate extensively with peer Automation Developers, Revenue Cycle leaders across the front, middle and back Revenue Cycle, as well as IT teams to provide automation solutions that are aimed to increase revenue, reduce cost, improve accuracy, and improve operational productivity. Under supervision of the Revenue Cycle Automation Senior Manager, the Revenue Cycle Automation Developer will play a principal role in developing and implementing automations. The role involves collaboration with other Process Improvement and Business Support functional areas, including the Revenue Cycle and System SMEs team to justify and prioritize Automation projects; the Quality Audit, Training, and Education team to implement automations with workflows and train citizen developers; the Analytics team to track usage and financial impact of automation implementations. The Automation Developer will actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Adheres to AHS Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.
The value that you bring to the team:
Leads the technical development of Revenue Cycle strategic initiatives involving robotic process automation (Automation) and other Microsoft Power Platform solutions
Designs and develops complex multi-system and robotic process automations independently and collaboratively with Automation Developer peers
Collaborates with the Revenue Cycle and System SMEs team to understand requirements and data flows and articulate solutions, risks, and challenges, help identify, evaluate, prioritize, and track automation opportunities across the enterprise by feasibility and potential impact and develop System Design Document (SDDs)
Collaborates with the Project Management team and provides Subject Matter Expert (SME) support in automation related projects
Collaborates with Vendor Management team when exploring new automation vendor opportunities in the market
Supports the Quality Audit, Training, and Education team during the development of end-user training for operating new automated process flows/platforms
Partners closely with the Revenue Cycle Analytics and Reporting team to design and create a mechanism to monitor and track Automation bot performance with an ongoing goal to achieve minimal errors and 100% uninterrupted task automation. Resolve and debug automation issues as they arise. Socialize findings with the Revenue Cycle and System SMEs team to help support the respective business case.
Maintains flexibility by coordinating with key stakeholders to address all product development challenges (may include project management, product/software design and development, user experience design, and business process management (BPM) strategies)
Provides technical guidance to resources with varying IT experience; participates in design discussions, drives technical Automation integration decisions across corporate and facility based Revenue Cycle teams
Supports Senior Manager in providing leading practice recommendations for creating and deploying citizen-led Automations into the Enterprise production environment
Collaborates with Corporate IT Automation team to align governance around Revenue Cycle Automation bot support and maintenance
Manages and supports the repository of AdventHealth Revenue Cycle Automation bots available to end users for self[1]service development. Assists with debugging and updating bots and components for use across the organization
Participates in process reviews to ensure the highest level of process understanding prior to automation and builds the Solution Design Document (SDD) as well as other relevant technical specifications as directed by the team leadership
Assesses automation opportunities from a technical feasibility perspective and aids Revenue Cycle and System SMEs to prioritize proposed solutions. Actively assists with both high-level and detailed build and implementation timing estimates based on complexity of solution for key Automation business proposals
The expertise and experiences you'll need to succeed:
Bachelor's Degree in Business Analytics, Information Management, Computer science or other related discipline
Three (3) years' experience working with Robotic Process Automation (Automation) software (UiPath, Automation Anywhere, Power Automate, MS Power Platform, or another Automation Platform)
Three (3) years of experience in contributing to the architecture and design of multiple Automation implementations and maintenance of built applications.
Advanced working and demonstrable experience in more than one of the following:
1. SQL (T-SQL, PL-SQL or similar)
2. jQuery
3. JavaScript
Preferred Qualifications:
Master's Degree
Microsoft Power Platform certification
Change Management (Prosci) certification
Five (5) years Microsoft development experience
