Job description
Responsible for designing repair solutions through product recommendations, customized products applications, new product demonstrations and troubleshooting for customers.Consult customers on solutions generating value for their use cases and perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers.Work with internal resources to provide new solutions or troubleshoot existing solutions to enhance portfolio.Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues.May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers.Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members.Benefits
Engineering degree required. Strong Excel skills Process excellence Project management Risk assessment Training preparation Marketing and sales