Associate Vice President For Student Support Services

Title: Associate VicePresident for Student Support Services
Agency: Northern VA Community College
Location: Fairfax County - 059
FLSA: Exempt
Hiring Range: Hiring Range is $130,000 to $145,000. Starting salary is commensurate as based on qualifying experience, education, and other appropriately qualifying credentials within the specified hiring range.
Full Time or Part Time: Full Time
Additional Detail
Job Description:
General Description:
The Associate Vice President (AVP) of Student Support Services reports to the Vice President Student Affairs and serves as a member of the Student Affairs leadership team. The AVP of Student Support Services provides a strategic vision in support of a comprehensive and integrated Student Support program at Northern Virginia Community College (NOVA). The AVP develops, implements, and assesses programs and services to produce high-quality results to meet strategic priorities and advocate for comprehensive Support Services and resources that address the unique needs of diverse student populations.
The AVP assists the Vice President of Student Affairs in the management of Student Support Services to increase growth, retention, and student success rates; maintains compliance with appropriate rules and regulations; and strengthens the College's commitment to promoting an environment that reflects a learning-centered organization that promotes student success.
The AVP for Student Support Services has oversight of Accommodations and Accessibility, Military and Veteran Services, Wellness and Mental Health, Financial Stability and Advocacy, and Grants and Special Programs.
Duties and Tasks

• Develop and implement programs to ensure accessibility for Students with disabilities.
• Stay informed about relevant laws and regulations regarding accessibility.
• Oversee programs and services tailored to the unique needs of military-affiliated and veteran students.
• Facilitate the transition of military-connected students into the academic environment.
• Advocate for resources and support to enhance the experience of military and veteran students.
• Implement initiatives promoting student wellness and mental health.
• Develop and implement strategies to create a mentally healthy campus community.
• Develop and oversee programs promoting financial literacy among students.
• Advocate for Students facing financial challenges and connect them with available resources.
• Identify and secure grants to support special programs and initiatives.
• Develop and manage special programs aimed at enhancing student success.
• Ensure compliance with grant requirements and reporting.
• Responsible for ensuring compliance with NOVA, VCCS, and DHRM policies as well as federal and state laws and regulations.
• Responsible for project management, oversight and operations for assigned areas of responsibility and leadership.
• Support the delivery of student services at the campus level by facilitating relationships across the institution.
• Other duties as assigned.

Minimum Qualifications:
Required KSAs

• Strong advocacy skills on behalf of diverse student populations.
• Ability to identify and address the unique needs of different student groups.
• Proven ability to collaborate with various campus departments and external organizations.
• Knowledge of financial literacy principles and strategies.
• Ability to develop and deliver programs that promote financial stability among students.
• Capacity to build and maintain partnerships that enhance Student Support Services.
• Experience in crisis intervention, particularly related to mental health and well-being.
• Ability to coordinate Support Services during challenging situations.
• Demonstrated success in securing and managing grants.
• Attention to detail in ensuring compliance with grant guidelines.
• Proven leadership skills in a higher education or Student Support Services setting.
• Ability to inspire and lead teams toward common goals.
• Extensive knowledge of state and federal policies and procedures that govern colleges, including relevant laws, regulations, and policies related to Student Support Services.
• Comprehensive understanding of higher education issues overall and specifically in relation to student success.
• Ability to give presentations to a variety of audiences.
• Excellent analytical, writing and communication skills.
• Ability to organize and track multiple projects.
• Strong knowledge of best practices and current trends in Student Support Services.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work collaboratively with diverse stakeholders and build effective partnerships.

Minimum Qualifications:

• Master's degree in higher education administration, student affairs/services, or in a field appropriately related to the position. Degree(s) must be from a regionally accredited institution.
• Several years of progressively responsible experience in Student Support Services or related areas, including leadership and supervisory roles.

Preferred Qualifications:

• Doctoral degree in higher education administration, student affairs/services, or closely related field. Degree(s) must be from a regionally accredited institution.
• Budget experience.
• Experience working in the community college setting.
• Extensive administrative and supervisory skills.
• Experience working with a diverse student body.
• Experience working with evidence-based practices in Student Support.
• Experience writing grants and grants supervision and management.
• Experience working collaboratively and effectively across higher education departments and disciplines.