Address
SalaryPOSITION OVERVIEW
Division: Administration
Reporting Location: 901 Bagby St, 7th Floor
Workdays & Hours: M - F 8:00 a.m. - 5:00 p.m.*
- Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Under the guidance of the Deputy Director of Administration and Operations, the Associate Staff Analyst will function as an Operational Improvement Analyst to facilitate the efficient and smooth day-to-day operations of the Administration and Operations Division of the City Controller’s Office. This position will manage an active calendar of appointments and handle logistics of various events and meetings both internally and externally. The Associate Staff Analyst will also track and process applications for renewal of professional memberships, licenses, and subscriptions, as well as arrange complex and detailed City business travel plans, itineraries, agendas, and expense reports. The person in this position will handle sensitive and confidential information to ensure inquiries are properly addressed and resolved. The ideal candidate will have effective communication, planning, and organization skills, with a commitment to providing excellent customer service, interacting professionally with staff at all levels of the organization, and the ability to multi-task and thrive in a fast-paced environment.
The Associate Staff Analyst duties will include but are not limited to:
- Researches and makes recommendations for addressing issues of basic complexity and/or sensitivity.
- Compiles data, produces information and interprets results through conclusion or recommendation formulation.
- Develops reports, special documents or publications as assigned.
- Completes special projects as assigned, working on a wide variety of financial, administrative, professional, political and community issues and problems of basic complexity.
- Represents supervisor at meetings and functions generally to gather information.
- Handles highly confidential information.
- Prepares, edits and revises department policy and procedure manuals as directed. Responds to correspondence, requests for information, etc. as assigned by supervisor.
- Participate in the development of management and administrative policies, procedures and master plans with both short and long term objectives as assigned.
- Analyzes and reviews management practices and procedures and develops recommendations for improvement.
- Participates in developing solutions for problems of basic complexity as assigned by supervisor.
- Participates in evaluation and design of workflow, processes, various operations systems, etc.
- Assists in developing technological solutions and systems for continuous improvement programs and other appropriate applications.
- Participates in special projects as assigned by the Department Director or Deputy Director and acts as liaison with external organizations and other Department offices.
WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc. but may periodically be subject to outdoor conditions.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed.
Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.
EXPERIENCE REQUIREMENTS
No experience required.
PREFERENCES
- Ability to plan, organize, and prioritize work assignments.
- Experience working with people of diverse backgrounds.
- Exceptional verbal, written communication, and presentation skills.
- Use of appropriate written and verbal language and grammar with minimal errors.
- Exceptional attention to detail.
- Demonstrated ability to meet multiple demands and customer needs using a variety of methods and best practices while incorporating customer feedback.
- Experience and proficiency with Microsoft Office (e.g., Excel, Word, Outlook, and PowerPoint) and Adobe Acrobat.
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. Department may administer a skills test.
SAFETY IMPACT POSITION
Yes, this position is subject to random drug testing and if a promotional position candidate must pass an assignment drug test.
PAY GRADE: 20
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm . or call 832-393-8085.
If you need special services or accommodations, call 832-393-8085. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
901 Bagby St
Houston, Texas, 77002
