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SalaryJOB DESCRIPTION
You're an original. So are we.
We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.
Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen®, Signature by Levi Strauss & Co.™ and Beyond Yoga.
We are looking for a new Associate Manager of Retail Store Communications. Reporting to the Director, Employee Experience, you will execute a communications strategy that enables stores to accomplish strategic and financial goals for the U.S./Canada Direct to Consumer (DTC) function.
This is hybrid position and will require occasional work from our San Francisco headquarters.
Key Results:
- Increase in engagement and adoption of store communications platform
- Reduction in number of communication tools/vehicles used with retail employees
- Reduction in # of tasks sent to stores
- Increased engagement and sentiment on retail employee meetings and events
- Improvement in engagement scores for retail employees
Key Responsibilities:
- Act as the gatekeeper of all communication and ensure partners are following the correct processes for communicating to stores, including usage of the correct channels
- Collaborate with Retail Operations, Global DTC and retail leadership to create a comprehensive engagement strategy for our retail communications tool, increasing overall usage, adoption and task completion while simplifying communication for store leaders and stylists
- Create District Manager communication strategy, including creation of specific tools and resources for this audience
- Oversee our internal newsletter, including partnering with Communication Specialists to outline the focus of each newsletter issue and partners involved
- Act as an administrator and primary point-of-contact within the US/CA cluster for the communications platform
- Develop surveys and comprehensive processes to solicit and collect feedback from our store teams to hindsight events and inform future strategies
- Own overall document organization strategy and task management tools and processes within the communications platform
- Manage content development for in-person and virtual retail leader meetings, including agendas, facilitation guides, speaking points and presentations
- Create communications collateral for all meetings, including welcome materials, multimedia kits and essential message overviews
- Write all retail organizational announcements, including promotions, new roles and organizational changes
- Oversee all crisis communications support, including drafting all necessary protocol updates
Minimum Education Required:
- 5-7 years of combined college education and work experience in Journalism, Creative Writing or related field; Retail communications experience preferred
Years and Type of Experience Required:
- Minimum 3 years of experience utilizing Microsoft Suite, including Word, Excel (can maintain complex spreadsheets) and PowerPoint
- Experience with Adobe Creative Suite
Knowledge, Skills, and Abilities Required:
- Enjoy organizing complex projects and timelines
- Ability to take complex information and make it easy to digest for in-store execution
- Understand how to balance between the needs of the company and the ability for stores to manage the workload and consume information
We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:
- 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
- Five hours of paid volunteer time per month with nonprofit organizations
- Product discount of 60% off regular-price merchandise
- Paid Family Leave
The expected starting salary range for this role is $77,300 - 120,000. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, experience, skills, performance and business needs.
Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role; details relating to a specific role will be made available upon request.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Levi Strauss & Co. is committed to equal employment opportunity, affirmative action, and recruiting and maintaining a workforce that welcomes and respects people from diverse backgrounds while enabling our employees to make an impact. We value the unique combination of talents, experiences, and perspectives of each employee, making our collective success possible.
#LI-Hybrid
EOE M/F/Disability/Vets
LOCATION
San Francisco, CA, USA FULL TIME/PART TIME
Full time Current LS&Co Employees, apply via your Workday account.
