Associate Manager, Clinical Services

The supervisor is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area management to ensure consistency in clinical interventions supporting our members. Accountable for meeting the financial, operational and quality objectives of the unit.

• Oversees the implementation of healthcare management services for assigned functional area.
• Implements clinical policies and procedures
• Serves as content model expert and mentor to team
• Problem resolution and critical thinking
• Monitor best practice approaches
• Act as liaison with other key business areas
• Assist in development of training content as applicable
• Protect confidentiality
• Manage resources
• Develop, initiate, monitor and communication performance expectations
• Participate in recruitment and hiring process
• Establish environment that promotes teamwork, cross product integration and continuum of care thinking that results in strong performance
• Change agent
• Create a positive work environment
• Accountable for maintaining compliance

Required Qualifications

• 3+ years work experience as an RN
• Must have active current and unrestricted RN licensure in state of residence

- Must be able to work Monday through Friday 8am - 5pm CST with flexibility to work holiday rotation per business needs

• Must reside in CST zone
• Advanced problem solving and decision making skills.
• Advanced knowledge of medical terminology.
• Advanced collaboration and teamwork skills.
• Advanced growth mindset skills (agility and developing yourself and others).
• Advanced skills in execution and delivery (planning, delivering, and supporting).
• Must be willing to travel less than 5% for business purposes

Preferred Qualifications

• 3+ years leadership/management experience
• Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option.
• Advanced digital literacy skills
• Certification and specialized knowledge and expertise from entry to experienced level preferred

Education

BSN required
Master's Degree preferred

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.