Associate, Grocery - Consumer Strategy & Operations

New Verticals is the part of the DoorDash that focuses on expanding our delivery offerings into new spaces like Grocery, Convenience, Alcohol and Retail delivery. We are looking for an Associate to help us scale our Grocery business on the DoorDash Marketplace, focused on the consumer. You'll have an opportunity to join a dynamic, fast-paced team, and shape the future of the Grocery business. Join us in our global mission to empower and grow local economies!

As we continue to scale our Grocery business, a key strategic growth pillar for DoorDash, we're looking to hire an Associate to drive the next wave of growth! You will define key go to market strategies, launch and manage consumer growth and quality initiatives, and dive into data to identify trends that will inform operational strategies, all while working with a wide array of cross-functional teams. Ultimately, you'll be tasked with growing our Grocery business and the amount of consumers that use our platform for their everyday grocery needs.

You will report into the Manager on our Grocery team, sitting within our New Verticals organization. We are in a hybrid model today; we spend some time in offices and sometimes remote. 

• Strategize. From first principles, you'll develop the optimal strategy for best serving our customers.
• Operate. Own tracking dashboards and manage week over week metrics to drive high quality operations.
• Analyze. Build models using Excel and SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments
• Engage. Implement scalable initiatives and best practices to ensure smooth business operation
• Experiment. You'll transform strategies into operational experiments that create measurable and actionable outcomes
• Build. You'll have your fingerprints all over DoorDash's next big business. You'll launch new products, get 1% better every day, and scale something completely new. This means everything from high-level strategy to operational details.
• Lead, collaborate and Influence. You'll partner with and influence cross-functional teams including growth, quality, design, marketing, partnerships and product team to build and scale the Grocery business. 

• You are an owner. You're always looking for opportunities to better your work product and own the outcome - both the good and the bad
• You're entrepreneurial. You have a bias for action and are able to build things from the ground up.
• You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL and building models in excel.
• You solve problems from first principles. You have a talent for synthesizing complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process
• You're equally comfortable operating at 10,000 feet and 1 foot. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term and inspiring a team.
• You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment
• You have 1+ years of professional experience in a growth stage environment (consulting, banking, tech, retail, etc.)

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.