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We are looking for an experienced Associate Event Manager to manage a wide variety of programs and events at the Trailblazer Ranch in San Francisco. This is a key role that will work closely with the programming team and operations team to lead event planning development and execution.
Core Responsibilities
- This position is responsible for the operational excellence of Trailblazer Ranch Experience programs and events and the holistic guest experience including but not limited to: plan & detail out evening receptions, partner events, customer events, and employee events
- Strong hospitality and executive interaction experience
- Ability to be consultative with clients looking to host events and possess strong public speaking skills
- Manage pre-planning, onsite execution, and post-event follow-up including lessons learned tracking
- Act with a beginner's mindset to maintain team playbooks for event planning processes to scale and remain efficient
- Co-manage external relationships and work with internal teams to execute programs and events
- Assist Trailblazer Ranch team with various projects as assigned
- In-office position, 5 days a week position with some travel to offsite locations for events. -Working hours are subject to change based on business needs including evenings.
- Availability to support our programming hours in person and provide onsite support
- 7+ years successful event management experience planning customer-centric events in a fast-paced, B2B, large enterprise (+1B) technology environment
- Possess strong customer service experience; candidates with a solid events background and are highly personable and service focused
- Proficiency in using Google Workspace (Sheets, GCal, Slides) and Quip
- Excellent written and verbal communication and customer service skills, with the ability to proactively address stakeholder needs
- Ability to manage multiple projects at one time with a high level of expertise and skill without compromising execution
- Experience developing event strategies
- Understands and embraces the client Culture
- Personable, articulate, and professional under pressure
- Ability to assess and prioritize workload in a deadline-oriented environment
- Thrives on teamwork and overcoming obstacles
- Self-starter with an ability to work through ambiguity
- Results-oriented, customer driven, organized with attention to detail
- Ability to work a flexible schedule as needed - including evenings
