Associate Case Manager

Position Title: Associate Case Manager
Salary Range: $2,150.70 - $2,882.16 Bi-weekly; $55,918.20 - $74,936.16 Annual
The Regional Center of the East Bay (RCEB) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCEB provides intake, assessment, diagnosis, and coordinates community-based services for over 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties.
RCEB envisions a future where persons with developmental disabilities are truly a part of the community. Persons with developmental disabilities receive supports and services they need to succeed. The supports and services change as the need changes.
In our dream, children with developmental disabilities live with families in typical communities. Many choose to attend their neighborhood schools and play with neighborhood friends. Adults with developmental disabilities live in the residence of their choice - with family members, with friends, or with their spouse / significant other. They engage in activities of their choice - work, volunteering, education, training, or leisure. They have meaningful relationships with friends and coworkers and are seen as valuable, contributing members of their communities.
Duties:
Under general direction, this position offers a great opportunity to learn fundamentals of case management for individuals with developmental disabilities. Assistant Case Managers will receive specialized training in completing assessments and develop skills in building relationships with clients/families and vendors in the Developmental Disabilities community. This position is an entry level position to becoming a Case Manager I. After six months in the program, an Associate Case Manager can gain up to 1 year of RCEB-related experience, contributing towards becoming a Case Manager I.

1. Coverage on open caseloads: Client contact to complete in-person Individual Program Plans, Annual Reviews, Quarterly Reviews and Purchase of Service Authorizations and the corresponding documentation.
2. Responding to client, family questions with guidance from the supervisor.
3. Completing agency surveys and data collection.
4. Assisting Case Managers with completion of Social Security Applications and re-certifications.
5. Assists with Paratransit applications.
6. Assist in reviewing and requesting record updates from community agencies (i.e., Hospitals, Schools) and vendors (i.e., ISP, ILS, reports).
7. Assist consumers and representatives in locating records or information as needed.
8. Provides translation for consumers/families when appropriate.

Minimum Qualifications:

1. BA Degree in human services OR BA degree in non-human service field and one year paid experience involving client contact in the human services field. Experience working in the field of Developmental Disabilities highly desired.
2. Specific knowledge of resources available in Alameda and Contra Costa Counties to Individuals with Developmental Disabilities.
3. Must have excellent verbal and written communication skills.
4. Must be computer literate, possess excellent word processing skills, Microsoft Office Suite (Word) and the ability to produce computer generated reports as required.
5. Automobile, valid CDL, and insurance.
6. Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.

Benefits:
At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including:

• 3 weeks paid vacation + 12 sick days
• 13 paid holidays + 3 floating holidays
• Multiple options for medical care (including Kaiser at 100% employer paid for employee)
• Dental and vision plans
• CalPERs Retirement (pension),
• Student Loan Forgiveness*
• Flex schedule, if applicable
• Work at Home schedules, if applicable
• Employee Assistance Program, including mental health care
• Tuition Reimbursement Program

* The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.
Regional Center of the East Bay (RCEB) does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.