- Serve as a liaison while establishing and maintaining relationships between Progyny Rx and multiple stakeholders such as internal departments, pharmacies and providers.
- Provide consistent, thorough, and accurate communication across key stakeholders and vendor accounts.
- Work cross-functionally with sales, client account management, business intelligence, member services, marketing, and finance to address the variety of needs for multiple stakeholders
- Monitor product KPI and manage to ensure compliance across the specialty pharmacy network.
- Analyze claims and operational data to determine inefficiencies and/or product metrics to provide insight and guidance to Progyny leadership.
- Collaborate with internal departments and external vendors to facilitate resolution and root cause analysis for cross-functional operational abrasions.
- Execute on administrative duties include tracking, reporting and special projects
- About you…
- 1-3 years of experience in operations analytics or operations management
- Bachelor’s degree in business administration, health care administration, or analytics preferred
- Experience working in the Healthcare Industry and specialty pharmacy, is a plus
- Strong Excel skills and ability to efficiently work with large volumes of data and pivot tables
- Demonstrated ability to be adaptive and inquisitive, natural problem solver
- Excellent communication and interpersonal skills
- Must be comfortable working independently in a fast-paced environment with time- management skills, attention to detail, and demonstrated ability to multitask
- Must be driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others
About Progyny:
Headquartered in New York City, Progyny has been recognized for its leadership and growth. Come join a company that has been recognized by CNBC Disruptor 50, Modern Healthcare’s Best Places to Work in Healthcare, Forbes’ Best Employers, Financial Times, INC. 5000, Inc Power Partners and Crain’s Fast 50 for NYC.
Our perks:
- Family friendly benefits: Paid family and parental leave-, fertility and family building benefits (including egg freezing, IVF, and adoption support), family care fund and Parents’ Employee Resource Group
- Health, dental, vision and life insurance options for employees and family
- Free in-person, virtual and text-based mental health and wellness support
- Paid time off, including vacation, sick leave, personal days and summer flex time
- Company equity
- Bonus program
- 401(k) plan with company match
- Access to on-demand legal and financial advice
- Company social events
- Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office
In compliance with New York City's Wage Transparency Law, the annual salary range for NYC-based applicants is: $70,000 - $80,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.
Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.
If you are an individual with a disability and need assistance or an accommodationduring the recruiting process, please send an e-mail to