Address
Form of work
Salary```Duties```
- Assist in overseeing and managing the daily operations of the service department
- Ensure excellent customer service by addressing customer inquiries and concerns
- Assist in scheduling and assigning work to service technicians and monitor their performance
- Provide technical guidance and support to service technicians when needed
- Maintain accurate records of service orders, invoices, and customer information
- Collaborate with other departments to ensure smooth workflow and customer satisfaction
- Monitor inventory levels and order necessary supplies and parts
- Stay updated on industry trends and advancements in powersports service
```Qualifications```
- Previous experience in powersports industry a must.
- Excellent mechanical knowledge and troubleshooting skills
- Proven leadership abilities with the ability to motivate and manage a team
- Exceptional customer service skills with the ability to handle difficult situations professionally
- Proficient in cash handling procedures and basic accounting principles
- Strong communication skills, both verbal and written
Ability to train Service Writers
- Detail-oriented with excellent organizational skills
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $4,000.00 - $6,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Weekends as needed
Shift:
- 8 hour shift
Ability to Relocate:
- Jacksonville, NC 28540: Relocate before starting work (Required)
Work Location: In person
