Assistant Sales Associate

Employment Conditions

Effective Date: TBD

Job Description: Position will be Assistant Sales Associate, reporting to VP of Sales and Marketing.

Job Summary: The Assistant Sales Associate will play a vital role in supporting the sales team to meet monthly sales goals and deliver exceptional customer experience. You will play a crucial role in facilitating real estate transactions from contract to closing, ensuring all aspects of the process are completed efficiently and accurately. This role will be domiciled in Goshen, Ca covering 2 communities: Tierra Linda & Cross Creek Bend.

Responsibilities:

· Complete sales training and learn the necessary skills to become an Assistant Sales Associate.

· Embody the core values of T.C. James Homes.

· Customer Engagement: Greet and welcome potential homebuyers visiting our sales office/model home complex. Establish rapport and actively engage with them to understand their preferences and requirements. Effectively communicate T.C. James Homes value proposition, product vision and capabilities to potential customers.

· Customer Needs Assessment: Assist the sales team to conduct thorough needs assessments to identify the best-suited home designs and options for each customer based on their lifestyle, budget, and preferences. Uncover and understand customer goals and challenges then establishes T.C. James Homes as the best solution available.

· Product Knowledge: Thoroughly understand the features, specifications, and benefits of our various home models, and options. Be able to articulate this information clearly and persuasively to potential buyers.

· Home Tours: Assist the sales team in conducting guided tours (if applicable) of model homes and available lots, highlighting key selling points, and addressing customer inquiries throughout the process.

· Transaction Coordinating: Provide support to the sales team in completing necessary paperwork from contract to close, ensuring we are compliant, and buyers are provided with proper documentation through the buying process.

· Sales Support: Assist the sales team by preparing sales materials, updating sales office kiosk, updating weekly reports, arranging product demonstrations, following up on leads or inquiries, keeping buyers updated on construction start and completion dates and remain actively involved in the sales process through closing.

· Assist Sales Team in maintaining accurate MLS listings of properties for sale, that are pending and have closed.

· Lead Management: Assist sales team with customer data in Follow Up Boss (FUB) and provide weekly reports on our active leads.

Team Collaboration: Work collaboratively with sales team to meet monthly sales goals.

· Events and Promotions: Assist sales team with marketing events, open houses, and promotional activities to generate leads and increase the visibility of our new home communities.

· Closing of Homes: Assist the sales team with quality assurance (QA) walk-throughs, final walk-throughs and closings with our customers.

· Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company.

Requirements and Skills:

· Bilingual in speaking, reading, and writing.

· Licensed real estate agent with some experience in customer facing role.

· Strong communication skills, impeccable attention to detail, and the ability to multi-task effectively in a fast-paced environment.

· Maintain active real estate license.

· Align with company’s core values.

· Become extremely proficient in the USDA loan process and become the primary driver for that process in the communities you are responsible for.

· Exceptional customer service attitude with the ability to build rapport and trust.

· Demonstrated ability to work independently and as part of a team.

· A genuine passion for the real estate industry and new home construction.

· Computer proficiency (email, Microsoft suite, CRM, etc.).

· Familiarity with mortgage options and financing procedures.

· Customer-centric approach with a dedication to delivering exceptional service.

Compensation & Benefits:

· $26.44/hour base pay + commission per closing (current goal of 13 closings per month). Pay period (as allowed by law) and paid on a semi-monthly basis which will occur on the 15th and 30th of each month.

In addition to your pay, you will be eligible for employment benefits offered to T.C. James Homes, LLC employees, which shall be in accordance to Company policy and official plan documents, and as amended by the Company from time to time, at the Company’s sole discretion. Among other benefits, you will be entitled to participate in the following programs and benefits:

• Health Insurance: Will begin 30 days after end of month of start date. Company offers a plan for which all premiums are paid by employer, as well as opportunity for employee to select upgraded plan if cost difference paid by employee.

• Vacation Time: Up to 2 weeks vacation pay per year.

• Sick Time: Up to 1 week sick pay per year.

Conditions of Employment:
Employment is contingent upon satisfying the requirements of the Immigration Reform and Control Act of 1986 (Form I-9). To comply with the Act you must be authorized to be employed in the United States. When you report to work, you must present to the Company certain original documents specified by the Act or its regulations, demonstrating your identity and authorization to work in the United States and to attest under penalty of perjury on a form issued by the United States that the documents presented are genuine, and that they refer to you.

Employment will also be contingent upon thoroughly reading, signing, submitting, and abiding to the Company’s Arbitration and Confidentiality Agreement.

Job Type: Full-time

Pay: From $26.44 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Language:

• Spanish (Required)

License/Certification:

• Real Estate License (Required)

Ability to Relocate:

• Visalia, CA 93291: Relocate before starting work (Required)

Work Location: In person