Assistant Property Manager – Southeast Portfolio

Accepting Applications until Filled

Who We Are

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services.

Job Summary

Responsible for assisting the Southeast Property Manager with the day-to-day operations of a portfolio of Section 42 multi-family properties in the Como Neighborhood of Minneapolis.

This portfolio is layered with subsidy programs. Being responsible for the day-to-day income certification and other compliance-related tasks for Housing Tax Credits, HOME, GRH, and Project-Based Section 8 programs will be an essential component of the Property Manager’s responsibilities.

Other responsibilities will include tasks in the following areas: assisting with leasing & orientation of new residents, rent and/or subsidy collection, managing housekeeping, grounds maintenance and curb appeal, non-maintenance contracting, and site inspections.

Must assist the Property Manager with maintaining a close working relationship with site-based and other service providers.

Essential Duties and Responsibilities:

Miscellaneous property management tasks

• Keep occupancy, vacancy, turnover, and related data current in Yardi database.
• Complete income certification and recertification of residents in a timely, accurate manner; document income certification in a manner designated by PPL Compliance Manager.
• Answer and route telephone calls and miscellaneous questions from residents, partners, other PPL employees, monitoring agents, neighbors, and the public; provide customer service in a friendly, respectful, and competent way.
• Assist PM with rent collection activities.

Compliance Activities

• Complete income certification and recertification of residents in a timely, accurate manner; document income certification in a manner designated by PPL Compliance Manager.
• Assist with data entry of compliance reports in Excel & Yardi spreadsheets.
• Assist with collecting and organizing compliance resources and referral materials.
• Interaction with residents and service staff regarding compliance documentation.
• Responsible for generating some basic reports, including the preparation of responses to agency file audit reports.
• Maintain organized resident and property files.

Budget Management

• Monitor delinquent rents and fees and support Property Managers in taking appropriate action to collect rents and fees.
• Review, allocate, and code utility and vendor bills for designated services.
• Provide support in the budget process and information for designated line items.
• Review monthly property financial reports and assist the Property Manager with the creation of monthly Manager’s Notes or other monitoring reports.

Property Conditions and Operations

• Maintain appearance of properties to the best possible advantage within available resources and coordinate inspections, maintenance, and apartment turns with the Site Technicians.
• Walking properties inside and out daily, advising PM or MT of serious problems.
• Coordinate inspections, access to units, and other property access.
• Perform related administrative duties.
• Performs other duties as directed/assigned.

Supervisory Responsibilities:

May work directly with work-study students or interns from time to time.

Qualifications & Credentials Include:

Minimum Requirements

• Financial analysis skills.
• Knowledge of Property Management, budgeting, and financial reporting.
• Experience in affordable housing compliance preferred.
• Excellent communication skills, written and verbal.
• Strong problem-solving ability.
• Familiarity with low-income housing funding mechanisms, including operating subsidy programs.
• Familiarity with supportive-service housing environments.

Minimum Technology Qualifications (Ability to use)

• Spreadsheet and accounting software
• Office equipment including telephone and voicemail systems, copier, printer, fax machine and scanner, and “smart “phone.
• MS Office, including Word, Excel, Outlook, and Yardi
• The Internet and electronic timecard system
• Computer Network (files, drives, and folders)

Education and/or Experience:

• Demonstrated competence in Property Management. Related post-secondary coursework is a plus.
• 1-2 years experience in general customer service, property management, real estate, or another closely related field.
• Or any combination of education and experience that provides equivalent knowledge, skills, and abilities to perform the job duties satisfactorily.

PPL's work structure has evolved into a Hybrid Model, striking a balance between on-site presence at the office or satellite locations (60%) and remote work from home (40%). It's important to highlight that, particularly within the field of property management, the flexibility in working hours and remote work options will be contingent upon the performance of each portfolio.

Salary: $20.00- $22.00 Hr.DOQ

Benefits Based on Eligibility: Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives.

How to Apply:

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates.

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve, those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply.

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.