Assistant Property Manager

Position Purpose:

To assist the Property Manager in managing SK Medical Management's properties, taking responsibility for SK Medical Management's tenants’/customers’ overall leasing experience. The Assistant Property Manager will be actively focused on assisting the Property Manager’s efforts in maintaining and enhancing the physical environments of the properties, financial performance of the properties, and the competitive market standing of the properties.

Essential Job Functions

• Ensure a “Best in Class” leasing experience to SK Medical Management’s tenants/customers by maintaining a consistently high level of service/responsiveness.
• Field requests from tenants and distribute work orders to Service Technicians. Monitor progress of work orders.
• Assists in coordinating tenant move-ins and move-outs, and walk-throughs with tenants.
• Maintain tenant emergency contact lists.
• Assist in preparing annual property budget.
• Understanding of the competitive marketplace. Ensure that SK Medical Management managed properties are effectively positioned to compete for, win, and retain quality tenants.
• Assist in maintaining and enhancing the interior and exterior physical attractiveness of SK Medical Management's managed properties through accountability of service providers.
• Manage current vendor relationships.
• Scheduling of vendors and contractors to perform various services at the properties.
• Adherence to Property Management operational policies and procedures.
• Ensure management and supplier agreements are appropriately documented and mitigate risk to SK Medical Management and its investors/clients.
• Develop relationships with staff assigned to property such as day porters and relationships with service technicians to ensure tenant requests and work orders are completed in a timely manner.

Educational/Experience Requirements

• Proven record of providing excellent internal and external customer service.
• Knowledge of building systems; HVAC, Electrical, Plumbing, Fire & Safety
• Experience with financial reports and ability to provide analysis.
• High energy and constant positive attitude.
• Excellent oral and written communication skills.
• Use of various computer software applications related to general business practices.
• Bachelor’s degree or equivalent work experience and evidence of continuing education.
• Participation in professional and community organizations.

Skills/Attributes

• Relationship Builder
• Business acumen
• Financial skills
• Oral/Written Communication skills
• Passion for excellence
• Quality Driven
• Shared Values
• Team Builder
• Transactional Skills

Performance Measures

• External and internal customer satisfaction index improvement year over year based on established goals.