Assistant Property Manager

Red Rock Vacation Rentals is looking for an Assistant Property Manager who is bilingual (English/Spanish) to join our team! We are an extremely fast-growing and employee-focused company with a fantastic culture and unique team-oriented atmosphere. We're looking for an exceptionally detail-oriented, motivated, and disciplined new team member to join our team of vacation rental professionals and take advantage of the many growth opportunities that our company has to offer.

This Assistant Property Manager position will work closely with the Vacation Rentals Housekeeping Manager by overseeing/scheduling inspections, creating systems to find success within the tasks given, and working with contracted cleaning vendors to train, coach, and support them. The position will involve managing schedules, keeping accurate records, performing quality control inspections at vacation rentals, and communicating with property inspectors, owners, and cleaning teams and assisting them with their needs.

Candidates should exhibit excellent organizational, communication, and customer service skills and be very comfortable and efficient at typing and working on a computer.

Schedule: Monday through Friday, 8:30 AM - 5:00 PM

Responsibilities

• Assist the Housekeeping Manager with any duties or projects that may arise
• Communicate with cleaning vendors on a daily basis to ensure timely cleaning appointments are kept, in English and Spanish.
• Ensure sufficient cleaning supplies and materials for all upcoming cleaning appointments
• Analyze and update data across multiple platforms
• Respond to guest requests and complaints related to housekeeping services
• Assist housekeepers and their duties in instances of need and emergency
• Develop and implement cleaning standards and procedures to ensure consistency and quality
• Manage and oversee all cleaning appointments with the given software used to orchestrate all housekeeping responsibilities
• Screen and interview potential new cleaning businesses to work with Red Rock
• Onboard new cleaning companies to ensure they have the proper instruction and understand cleaning standards
• Conduct regular training sessions for housekeeping staff to ensure that they are up-to-date on cleaning techniques, safety procedures, and company policies
• Collaborate with other departments to ensure smooth operations and guest satisfaction
• Coordinate last minute cleaning appointments with the guest services team

Skills

• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Self-disciplined and self-motivated
• Ability to be resourceful and proactive when issues arise
• Professional written and verbal communication skills
• Excellent organizational skills
• Professional in attitude and appearance
• Customer focus and bottom-line orientation
• Proficiency in typing, computer software, and Google G Suite (Google drive, sheets, docs, calendar)

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Can you converse and write proficiently in both English and Spanish?

Language:

• English & Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person