Assistant Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES (assist in all of the following):
STORE OPERATIONS
● Hire, train and develop store staff with goals for growth and success in their positions
● Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately
● Complete merchandising updates according to Ace Hardware standards
● Work with vendors to develop merchandising strategies for products
CUSTOMER SERVICE
● Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate performance on the sales floor
● Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly
INVENTORY
● Maintain accurate inventory at all stages through on-hand integrity, daily receiving and transfers, store communications, and by adhering to Ace Hardware's best practices
● Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy
PHYSICAL DEMANDS
●Standing, walking, lifting (up to 25lbs)