Address
Form of work
Salary- Supervise daily operations to ensure compliance with Starbucks standards and customer service expectations.
- Train and mentor new hires on coffee preparation, customer service, and store policies.
- Manage inventory levels, including ordering supplies and conducting regular stock audits.
- Implement marketing and promotional strategies to increase store sales.
- Handle customer complaints and issues, ensuring a satisfactory resolution for both the customer and the company.
- Prepare and analyze sales reports to identify trends, forecast needs, and set future targets.
- Coordinate with the store manager to develop and maintain staff schedules, ensuring adequate coverage during peak hours.
- Oversee the maintenance and cleanliness of the store, ensuring a safe and welcoming environment for both customers and staff.
Excellent listening and communication skills to effectively interact with coworkers and customers
Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavor differences, can be helpful
Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts
Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas
Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors
Time management and organizational skills to work efficiently and effectively in a high-volume workplace
Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.
