Assistant Manager

Summary

The Assistant Manager is responsible for supporting the Resident Manager and acting as their representative in their absence. This position requires high attention to detail, good judgement, and excellent customer service skills.

The Assistant Manager is expected to maintain BRIDGE Property Management Company’s high standards of professionalism and service in order to provide residents with a safe, well-managed living environment and to meet the company’s goals and objectives.

Responsibilities

• Administrative tasks such as copying, filing, scheduling, distributing mail, and answering phones
• In absence of manager, act as primary resident liaison and coordinate service requests
• Advertise vacancies and interview potential residents
• Coordinate resident activities
• Collect rent and serve late notices as needed
• Schedule and complete applicant certifications and resident re-certifications
• Maintain computer databases
• Prepare weekly and monthly compliance reports

• Keep inventory of office and maintenance supplies
• Supervise maintenance and office staff as needed
• Supervise work of contractors and vendors
• Provide excellent customer service to residents and vendors
• Attend annual trainings and comply with the Fair Housing Act
• Perform maintenance and janitorial tasks as needed
• Work with onsite team and local service organizations to provide appropriate resident services
• Other projects as assigned

Qualifications

• Excellent communication and interpersonal skills
• Strong computer skills including MS Word, Outlook and Excel; Yardi a plus
• Excellent organizational skills, attention to detail and follow through
• Able to work independently, prioritize, meet multiple deadlines and work as a team member
• Experience in low income or affordable housing property management preferred
• Bilingual preferred

BRIDGE Housing is an Equal Opportunity Employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. Pursuant to the California Fair Chance Act, we will consider qualified applicants with arrest records.